-
January 2024 by Tamara Manjarrez-Ayala
The red head girl is rude and disrespectful!!
-
January 2024 by Jack Tito
There was only one cashier open and more employees working but no where to be seen or helping the cashier and the line reached the middle of the store. Waited in line for over 10 minutes. Needs to be better management
-
January 2024 by Paulette McGowan
Great customer service
-
December 2023 by Maurice Williams
A convenient location in Elmhurst, IL...Right in the plaza
-
November 2023 by Shabana Baig
I like this location because this side of the strip mall is not busy. Easy accessible parking right off the store. Both people who helped me today were very helpful. Answered my questions and suggested the newer fragrances that came in to my choices. I absolutely loved the displays.
-
September 2023 by Linzy Maldonado
Always come to this one have been for years... they definitely know me when I walk in lol
-
September 2023 by Kim Bartlett
Staff was very helpful and friendly.
-
April 2023 by Sandy B
Very friendly helpful and nice. Prices little high so have to wait for deals. Many of the lotions I bought smell very good but do not last long, have to reapply
-
March 2023 by LaShelle Newland
Thank you to EMILY for providing a fantastic experience. Upon entering she immediately greeted me and welcomed me into the store! She let me know that was there to assist in any way - and was genuine! It wasn’t the Im obligated to help because I work here - IT WAS the want to make sure you find what you are looking for kind of help. She took me on a scent journey until I found the perfect ones.. I trust her and appreciate her recommendations. I also had the opportunity to observe her management style - she is supportive to her whole team! Thank EMILY for all of your assistance- you were great.. I’m coming back for that glitter lotion lol.
-
March 2023 by Meghan Duffy
Natasha and Sharon at store # 1818 were incredible. I went shopping with my mother in law and they were so helpful. I don’t typically shop at bath and body works but after that experience, I will definitely be back. Great store, great service!
-
March 2023 by LaShelle N.
Thank you to EMILY for providing a fantastic experience. Upon entering she immediately greeted me and welcomed me into the store! She let me know that she was there to assist in any way - and was genuine! It wasn't the Im obligated to help because I work here - IT WAS the want to make sure you find what you are looking for kind of help. She took me on a scent journey until I found the perfect ones.. I trust her and appreciate her recommendations. I also had the opportunity to observe her management style - she is supportive to her whole team! Thank EMILY for all of your assistance- you were great.. I'm coming back for that glitter spray lol.
-
February 2023 by Ana R.
i Like bath & body works also good staf but some of the works we're giving dirty looks so I kinda hurried up and got what I went for and left
-
December 2022 by Tom OConnell
Wife loves this place. Friendly staff and well stocked store.
-
December 2022 by Abby Owens
LOVE B&BW products! Clean and organized location with friendly staff.
-
December 2022 by Karen S.
I haven't been to Bath and body Works in over a year, so I was surprised to see some of the changes. The three wick candles, instead of having a nice decorative glass container it is now a plain glass container with a decorated plastic wrapper around it. Similar to what you find out Walmart or target. But twice the price. Idk I thought they were more earth friendly, but seems like everything is dyed w bright colors and perfumes added. Lastly, I remember them standing behind their products. I had a 3 wick that was not burning correctly-- which they used to replace. No more. It's 90 days unused policy now. The customer service was lacking, I do remember always feeling like a thief when I go there. Everyone is bothered constantly while you're trying to shop. Then when you go to check out, there's no one there!! Anyway sad about the company as well as the standing behind their product.
