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February 2024 by Courtney Braafhart
Superb customer service. Once you get carpet from Ken you never want to go anywhere else again! He's an expert in flooring as well as the entire home renovation process. Highly recommend! Repeat customer with many friends who have also used him.
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December 2023 by Lisa Yaeger
I love my new carpet! The carpet and padding is so soft and cushy! Ken was extremely helpful with picking out the right color and type of carpet for my bedrooms. The installers were very professional and worked quickly to get the job done. Thank you!
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December 2023 by Matthew Mettelman
Absolutely the best. Period. Ken is a rarity these days when it's increasingly difficult to find service providers in which you can truly trust their honesty, transparency and quality of service. Ken and his team are very polite and helped my family out when our basement flooded in a timely fashion. They went above and beyond to fit in the work between jobs knowing I had an aggressive timeline for the installation. The quality of the pad and carpet has transformed our basement to a much nicer space than we had previously. Their attention to detail and willingness to do the job complete was appreciated like patching the concrete channels and installing with virtually zero damage to existing molding. 100% will be using Carpets of Elmhurst for future rooms.
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September 2022 by Michael Perez
It was a pleasure working with Ken. He was very knowledgeable and was able to find the carpet that we liked. The appointment and installation process with his team was also very smooth. Highly recommended.
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August 2021 by A T
BEST CUSTOMER SERVICE!! Ken was fantastic to work with and knows his products so well. He was so honest and willing to help me with every aspect of my selection and installation. He has been in the industry for a long time and has experienced installers who do a pristine job. I had such a great experience with Carpets of Elmhurst, that I am constantly recommending them to people. Ken went out of his way to help me out with my carpet installation and I appreciate all of his help so much!! HIGHLY RECOMMEND!!
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October 2020 by Amy Thomas
BEST CUSTOMER SERVICE!! Ken was fantastic to work with and knows his products so well. He was so honest and willing to help me with every aspect of my selection and installation. He has been in the industry for a long time and has experienced installers who do a pristine job. I had such a great experience with Carpets of Elmhurst, that I am constantly recommending them to people. Ken went out of his way to help me out with my carpet installation and I appreciate all of his help so much!! HIGHLY RECOMMEND!!
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September 2020 by Amy C.
Ken was friendly, knowledgeable and easy to work with! I provided him with the details of what we were looking for and he quickly provided several selections to choose from within our budget. He allowed me to take samples home and did not pressure me to purchase at all. From walking into Carpets of Elmhurst to installation of our new carpet was less than two weeks. The installers were on time, polite, worked quickly, wore masks and were very cognizant of the current situation. Couldn't have been happier with our experience and will use Ken again in the future. Happy to use a local business who provides comparable prices and much better customer service than any big box stores.
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April 2020 by David Slocum
Ken has helped us with numerous home projects and outfitted our business offices with appropriate carpet and flooring solutions. Ken is always fair, straightforward, helpful and generally just a pleasure to deal with.
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February 2020 by Melissa Monteleone
As long as i live in this neighborhood, i will always go to Ken here at Carpets of Elmhurst. My family and i has always had the best service and quality carpets with their business. Very honest and respectful service, and will always trust them. Thank you Ken, our new carpet at our new house couldn't be better! ?
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December 2019 by Bob Dunkle
Ken the owner is very helpful and stands by his work and product. Very good selection of carpets and rugs.
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September 2019 by ELAINE Braverman
Great service. We have been a customer for many years.
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March 2019 by Scott Raible
Great simple experience. No pressure sales tactics like those big names. Best part. Support a small business. Even if you want a big box, given this place a chance. Just a chance.
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January 2019 by Nick Josephs
He helped us with our basement and resizing a rug. Even when resizing our particular rug style wasn’t his speciality he found someone who could and went above and beyond to help. A+
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October 2018 by John O.
Called to ask for a quote on a carpet installation. The owner wanted to charge me just for a quote. Pass.
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January 2018 by E.A. Lenger Designs
Ken was so helpful and provided plenty of suggestions to help us find the perfect flooring for several rooms in our home!
