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October 2023 by Gabriella S.
Wishing I could give this pharmacy a zero. Every time I have to come here, they disappoint me. They always say that my medication isn't ready or I'm not eligible for a refill when, I indeed am eligible for a refill. They always check again and, oh yes, there it is! Why can't you just give me my ready prescription instead of having to fight about it. Every. Time. My medication is also always "out of stock" and I need to come back after the weekend too. What if we can't wait? The attitude is that we're just shit out of luck. Do better guys!! Switching pharmacies asap.
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August 2023 by Jocelyn C.
Lady at the clinic was not helpful AT ALL. I was told to reschedule because I did not have a credit card at the beginning of the appointment, my insurance would have covered simple throat infection medication. When I told her I could have someone bring a card or I could pay with ApplePay she then started looking down at her watch as if I was wasting her time. I have never been asked to present a credit card before being helped at a clinic. I was better off going to a Midway Express Clinic instead.
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May 2023 by Letisia P.
The lady at the minute clinic is in the wrong business Rude and lazy. I've been there 3 days in a row she is doing nothing and is not even lunch-break time as posted,you ask a question, answers very rudelyThank you!
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January 2023 by kathy m.
One star is a stretch, the people that work in the pharmacy are rude. Receive a text that your medication is ready, get there to pick it up and it not ready. This has happened multiple times,
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September 2022 by Sam M.
If you're patronizing the pharmacy, I suggest you avoid it at all costs. The weekend crew headed by Clint is awful. They have zero customer relation skills and I'm afraid they are also incompetent at their actual jobs. Clint seemed to be bothered when we checked in early for our vaccine boosters even though the app states you may check in up to 15 minutes prior. There's a reason for this--so the vaccines can be prepped. After checking in, Clint immediately had an attitude and was incredulous that we showed up early. Why? I'm not sure but I'm sure he would have treated white customers differently. He had no interest in serving us. He didn't want to prep the vaccines without his assistants so he told us "it will take a while and we will page you." Ok Clint. No Sorry, no thanks, no indication of how long we were to wait. Generally we like to be in and out of a public indoor space but we wanted to get our vaccines so we waited. We waited 20 minutes and 5 min after our appointment time, we went back to the counter. The rest of his staff showed up and asked if they could help us. Clint was right there but was silent. Again he did t want to serve us. Clint had not only not prepped the vaccines but he also had not informed his staff to prep vaccines for customers (including a disabled veteran) who were waiting for their scheduled appointment. One staff member looked at us and asked if we need help but had no idea we were waiting and even then Clint didn't bother to explain. This is mystifying to me when there is not one customer at the pharmacy or drive through on a Saturday morning at 7:45am. Please note that this CVS schedules appointments 24 hours a day so this isn't a matter of having an early appt.Clint then to tick us off and provoke us said --"I don't see you in the system." So not only has he not prepped the appointment but he has not checked for the appointment that we checked in for timely. One of the techs found our appointment but I didn't have confidence that this staff knew what they were doing and because they seemed to be bothered and when they finally started prepping the vaccines (without gloves and masks), it seemed like our shots could be contaminated. We just left. Do not go here. They are unscientific laymen running this operation and usually customer service saves many of these defunct pharmacies with their low tier pharmacy graduates who barely pass their exams, but this one doesn't even have that.Also the manager Greg is totally unhelpful and seems to be just going through the motions. He has no interest in resolving complaints for the neighbors who this pharmacy serves. I know that there are major staff shortages and it absolutely shows at this location.Stay away from this place. It's a complete dumpster fire.
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July 2022 by Google user
Excellent convenience store! ■They just renovated the store, so it looks much nicer with a more clinic look toward the back and pharmacy. ■Everything you might need in a pinch and open 24hrs ■Parking can be tough most of the time, so the back lot has some spots, and just next to Panera is a parking garage. ■Allpoint ATM on site ($10 \u0026 $20 bills) no transaction fee for USAA cards. ■Self checkout, as well as cashiers. ■Be sure to sign up for CVS rewards and get your new boat sail in receipt form!
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May 2022 by Been There
Excellent convenience store! ■They just renovated the store, so it looks much nicer with a more clinic look toward the back and pharmacy. ■Everything you might need in a pinch and open 24hrs ■Parking can be tough most of the time, so the back lot has some spots, and just next to Panera is a parking garage. ■Allpoint ATM on site ($10 u0026 $20 bills) no transaction fee for USAA cards. ■Self checkout, as well as cashiers. ■Be sure to sign up for CVS rewards and get your new boat sail in receipt form!
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May 2022 by Shazara Ali
Don’t go here for Covid test. They don’t walk you through it. They just quickly explain what to do and make you leave the drive thru after. They make you leave the drive thru and you have you do it in the parking lot then they make you walk to the Covid box where you drop your test off that’s AT THE DRIVE THRU. Other vcs I been to didn’t do that with me. This one did.
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January 2021 by Dani F.
Worst pharmacy experience ever. They are rude and can never find my information or prescriptions. I've had them correct their system every time I visit and nothing changes. I've never had these issues with a pharmacy, get it together!
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August 2020 by Jack Stephens
Great pharmacy I use it clean and nice the Pharmacist are always nice.
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August 2020 by Devin M.
Bad customer service at pharmacy, in one instance unable to locate a prescription that was present and picked up the next day. Long wait times. Overall poor experience related to capability of staff.
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June 2020 by Justin L.
I've only dealt with the pharmacy staff & the walk in clinic. I can honestly say that they're amazing! They do seem under staffed at times & the drive up window is a bit tight if you own a larger vehicle. Otherwise, the staff has gone above & beyond for me & for that, I am eternally grateful. These are hard working people who have my trust & respect.
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January 2020 by Lora P.
I've never had a problem with Cvs Pharmacy- filling my medications correctly or timely. They've been friendly and courteous. The store is always clean, Cvs people are very helpful and polite. The drive-through on North Avenue is slightly awkward as there is only one pick up window. But -it doesn't even matter because at Walgreens when it's busy it's busy and neither line as fast! Good news is is this pharmacy is open 24 hours so from a convenient standpoint it's a good deal.
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November 2019 by Ken R.
Horrible...all CVS stores are bad, however this one takes the cake. Back here for the 4th time to fill one prescription. Total lack of care and knowledge of system. Feels like the just don't care. No wonder the health care system is in shambles. As one reviewer stated, "one lady in particular ". I know who he's talking about. Horrible. Most other employees a little better. I am reviewing the pharmacy here. However past experiences not much better up front.
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June 2019 by Howard L.
Came here to pick up a few things a week ago since I was in the area. It's definitely a decent Store for the most part and it's your common CVS store. Prices are a little high, employees were friendly. Not really a fan of parking in the back to walk all the way around to get to the front of the building. That felt very inconvenient.