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August 2025 by Steven Zlatic
Had a great experience at Fleet Feet. They had scanned my daughter’s feet for spikes and then offered her a number of options and talked through the similarities and differences.
We finally settled on those shoes. When we bought the shoes a few weeks later, the gentleman that worked with us was professional, kind, and educative. He took the time to show us the cross country spikes and explain how they were different from regular running shoes, how to put them on, and then led my seventh grade daughter through all that. He showed how the spikes are put on the shoes and gave us separate bags for the different kinds of spikes. He had welcoming energy and facilitated our checkout asking if we remembers and giving us discounts for being members and because my daughter is a student. Good energy, educated and practical approach, and a kindness go along the way in my book.
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July 2025 by Lori Harges
Very happy atmosphere. Friendly and knowledgeable staff. Clean and organized store.
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July 2025 by Cindy Favela
If you need to get fitted for running shoes, this is the place to go!
The items I have bought here over the years (running shoes, sports bras/ clothing items, water bottles) have been high quality.
Did I mention the staff? They are helpful and friendly.
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July 2025 by Shabbir Chandabhai
Great place to shop for your running or gym shoes… good customer service.
Ideal place to get your correct shoe size & understand the way you walk/run so that you can buy the correct type of shoes.
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July 2025 by Israel Rodriguez
I should have gone in earlier for a consultation/fit testing. Only 1 of the 2 pairs of shoes I bought were adequate for me. But the replacement was very nice and friendly. I swear, most dedicated athletic shoe places seem to have the happiest staff.
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June 2025 by Franco D
Great staff and product line with great deals for members.
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May 2025 by Jessica Green
Just stopped in to buy a new pair of running shoes. Ryan was very knowledgeable, patient, and kind. Thank you for all your help today!
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May 2025 by Laura Dodgen
Went there for packet pick-up for Soldier Field 10 and found some items I hadn't realized I needed...Staff is amazing and super friendly and knowledgeable...love this store!
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May 2025 by Joann W (Joann W)
Great sales person, listened to my concerns and made recommendations based on what I said.
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May 2025 by Janette Lanciloti
Extremely helpful and accommodating to Elmhurst kids running track for school. Was able to put shoes on hold and offered extra replacement spikes!
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April 2025 by Dave Hutchison
Great evaluation process and selection of proper shoes based on physiology, mechanics and feel. 5-star experience!
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April 2025 by N
Walked in, was not acknowledged at all. It was busy, but there should be a greeting and maybe some instruction on how to get help whether it's a number system or a check-in. I have been to the one in the South Loop and felt it was more organized and a better selection with a friendly helpful staff. I would definitely never return to this location.
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April 2025 by Jean Hauber
Great experience - very knowledgeable, friendly and helpful. I left with a great pair of shoes !!
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April 2025 by Kristin Stromberg
Jay was super helpful and was able to answer my questions about which shoes would be best for me. I didn't feel pushed into buying anything and it was great to try on all the different brands of shoes to compare.
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March 2025 by Karen Miguel
I had a wonderful experience at Fleet Feet, largely thanks to Ella. She was extremely helpful and knowledgeable, walking us through the evaluation process with patience and expertise. Her shoe recommendations were spot-on. Beyond that, Ella offered valuable insights into running gear and supplements, demonstrating a comprehensive understanding of runners' needs. I left feeling confident and well-equipped. Highly recommend seeking her out
