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July 2025 by Roman Elizarov and EMILY RISE INC
First time the consultant could not give me the consultation. Not listening to what I told him, he started arguing that stain goes on the wood after primer which is completely wrong. I just never had this silly discussion before. Hope he will learn his business and products.
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July 2025 by Michael Gaetto
I’m a contractor in Elmhurst for 40 years,
bought stain from this branch in March. They are telling me they can’t make me any more stain with the old formula. I call another store, and they tell me the new formula is the exact same. You would think that all Sherman’s Williams would offer the same products. This store needs to get their stuff together. I would not bother walking in this place.
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July 2025 by United American Construction
Highly recommend this location! I’ve always had quick and excellent experiences whenever I stop by. Definitely a great choice for any contractor in the area.
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March 2025 by Jason L
Came in on a Sunday to buy a few gallons of paint. I had a fantastic experience at this store thanks to an incredibly hardworking gentleman. He was knowledgeable, attentive, answered all my questions, and made sure I found exactly what I needed.
I will definitely be returning to this location.
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October 2024 by Antonio Morales
Great service and willingness to help!
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June 2024 by Lisa Merholz
As a customer, I am always pleased to see the pride displays in the windows here. SW not only provides quality products and services, but also makes everyone in the community feel welcome. I bought the paint for my daughter’s nursery here and will continue to support them with my business.
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June 2024 by Allan Galvez
Incredible customer service provided by Andrew and the other reps at this location. Andrew answered all of my questions and provided advice on what were some of the better options to choose from. I will be a returning customer and look forward to stopping by again.
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August 2023 by Sara Johns
Very good place
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August 2023 by Tony Ristich
I always use Sherman Williams when I can but in this case, I needed to purchase some equipment for my business and by far this was one of the best experiences I’ve ever had Hayden made things very easy and my equipment was delivered within days.Whether you need equipment or paint, best store around and best customer service.
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October 2021 by Gilberto Garcia
Sherwin-Williams, when it comes to amazing customer service all you need to do is model all of your employees after the myth, the magician, the man named Tony.I came in looking for a paint match that your machine couldn't quite get right. Only by viewing a picture of how off the paint was to the original, Tony was able to use his magical eyes and formulate the correct dosage to perfectly match my paint to my wall.Seriously how he managed to do that by eyeballing a picture off my phone is mind boggling. Not only that but he knows his paints. He knows what brush, roller and even can provide amazing professional tips on dry walling.When speaking to your other employees of his amazing skills and detailed customer service, it's obvious they admire and love working with this person.Tony is the absolute best representative of your company and I hope you keep him and promote him through-out your company to upper management.Tony needs to be in charge of making sure all your other employees know as much knowledge about paint and the products you sell as he does. The magical eyes, in paint matching might be a skill however only he possesses.If any customers need amazing paint matching skills ask for Tony, and if he's not there come back when he is.Thanks again Tony, you've made me a Sherwin-Williams customer for life.Gilbert
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July 2021 by Ryan Boling
Very poor service at this location. After you place and pay for an order online chances are you will not be notified when your order is ready. Then when you go to the store to ask about your order they will have trouble finding it. Then once they find it they will insist you didn't pay and request another payment. Funny since you can't place an online order without paying online. Then once you get home and open your paint you will realize they didn't tint it and just gave you white paint. And when you go back to the store they will insist that's what you ordered! Never mind the order confirmation that shows the color name and code. The processing email that shows the color name and code and the pickup confirmation email that also says the same. But they will tell you it's your fault not theirs. My prior purchase also had issues as well.
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March 2021 by Marco Antonio Resendis
Very slow service
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February 2021 by EZEQUIEL GARCIA
friendly the person who attended me
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January 2021 by Troy Lainson
We’re doing some interior painting during the holidays. Called with quite a few questions and had those answers given and friendly advice and tips offered on things we hadn’t even thought about.We visited, wearing masks, to pick up our paint and supplies and found other related needed supplies that will help with our painting.Thanks! Will be back!
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October 2020 by John G Russell Jr
Good service friendly people
