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February 2024 by Carolina Ramirez
Very good service from Jasmine and Kassandra. They speak Spanish
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February 2024 by Ryszard Chorazeczewski
Kas and jas were great
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January 2024 by Denise St John
Service is excellent. Carlos was very helpful in troubleshooting my phone problem. We recently switched from Comcast to T Mobile home internet. It works very well very and is saving us money. I highly recommend it.
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January 2024 by Kayy Lopez
Kassandra helped me very well and went above my expectations im great I was able to get what i was seeking in a professional way will be going back soon :)
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January 2024 by Josemanuel Rodriguez
I recently visited the T-Mobile store, and I am thoroughly impressed with the exceptional service I received. Jasmine was incredibly knowledgeable, friendly, and went above and beyond to address all my concerns. She patiently guided me through various phone options, helping me find the perfect fit for my needs. The store was well-organized, and the overall experience was seamless. I highly recommend this T-Mobile store for anyone in search of top-notch service and a great selection of devices. Definitely exceeded my expectations. Five stars all the way!
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January 2024 by Jessica Rose Kamberos
Understaffed and not helpful. Had to call this location on several instances and was told to call back in 15 minutes because they were helping other customers. Finally got thru to someone about an order that was shipped to this store, and since it had been so long that I didn't get assistance or a call back, my order was canceled and sent back. Would not recommend this location.
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January 2024 by R0nald Abercrombie
5 stars for jasmine
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January 2024 by Alex Johnson
Girlsworking there today were amazing
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January 2024 by javier Ibarra
Jazmine and kasandra good service friendlty ladies very nice
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November 2023 by David Turner
Service was good the guy that took care if us was friend. Only down side was they had no phone. Had to wait for it to get mailed to me. But it came fast about 2 days and went back to transfer all my pics and contacts.
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October 2023 by Artur Ciegotura
We bought cell phones for the whole family. The service we have received was great. The sales person was very helpful, patient and knowledgeable. He answered every question we had and he genuinely was happy to assist us. I am not entirely pleased with the internet 5G router they are selling.
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October 2023 by Mihail Mihaylov
Do not waste your time coming to this T-Mobile store !Jasmine, the supervisor on duty, could care less about customers and help them.Jasmine was aware of the issue I was dealing with as it started at this store, and she insisted on charging me for something that was noted on the account that is free of charge to me as I already paid once. She asked me to call Customer service and refused to add the line.
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August 2023 by RealEstate Investor
Jasmine and Jose are running scam from this location! All the positive reviews are paid!!!Be aware, owner of the store knows about it and does nothing!So many customers got scammed! We have them on video to prove it that they are liers running scam operation!!!
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August 2023 by Betty Owsiak
As a company, awful. An account was opened via telesales. The initial technician setup two accounts. I was double charged. I was shipped double the devices. One was stolen. Now one account is in collections. The store does not want/cannot help. Telesales screwed me over to begin with. NEVER DO BUSINESS WITH THIS COMPANY.
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August 2023 by Debra Houlihan
Jasmine at the Elmhurst IL store has been outstanding. Patient, knowledgable, thorough, personable, pleasant and likeable, she sold us on t-mobile, and we had been with our previous service provider for decades and we reluctant to change.