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March 2024 by Sandra Manifest (Skoller28)
Absolutely the best place to have bodywork done. Fair, honest, friendly and we are thrilled to have them in Elmwood Park. They earned a fabulous reputation for good reasons.
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March 2024 by 1064gman
Easy. Team explained everything and completed job as expected
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February 2024 by Ivonne Bryant
Extremely pleased with the service and quality of work done by Arrow Body & Fender Service on my Scion xb. I have brought my car twice in September 2023 & February 2024 to Arrow & Blaine,Brandon, & their team have made my car look impeccable as if my car never had any damage. If your looking for excellent service,work & professionalism this is your place.Thank you.Ivonne BElmwood Park,IL.2/2024
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February 2024 by Livia Smid
Very happy with the professional work completed on my car.
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February 2024 by Matt A.
I've been biting my tongue on this situation, and have also been EXTREMELY patient, but I can no longer keep quiet about this. Someone needs to call out this body shop on the inability to communicate with their customers. My car has been with their shop since October 25th, 2023. I was unfortunately involved in an accident (not at fault) that left my car in pretty rough shape. There is no doubt that this repair would take a long time, maybe actually several months, and though i would not be ecstatic to hear that my car would need to be in the shop for a few months, I would have no problem with that SO LONG AS MANAGEMENT IS OPENLY COMMUNICATING THIS WITH MYSELF, THE CUSTOMER, WHICH THEY HAVE BEEN DOING EVERYTHING BUT THAT. Each week I give them a call to get an update on the car, and each week for the past several months, I have been given the same "we're waiting on parts/mechanic" schpeal from the manager, and then closes with saying "It will be ready next week". It grows very frustrating and tiring waiting week after week, expecting this car to be finished and ready, but then to push back the finish date one more week. No need for that whatsoever. This manager needs to learn how to be 100% honest with his customers. If you don't know when the car will be done, TELL ME THAT INSTEAD OF JERKING ME AROUND EACH WEEK WITH YOUR "nExT wEeK bRo" BS. I reached out to my insurance's claims department to see if they could do some investigating regarding this claim that I had, and they also had difficulty getting answers from them regarding my car, almost as if they are hiding something from me, and my insurance company. On top of this, body shops are required to keep updates with the insurance company on the car's repair timeline, etc., and the only note my insurance has on file with them is the initial estimate. Needless to say, if myself, family members, or any friends of mine have any auto body servicing done, I will be doing my damn best to steer them WELL CLEAR of this place of business. It's very unfortunate, because I came to this body shop in good faith, and with the impression that they do great quality work, but their utter lack in customer service has completely ruined any chance of endorsement from myself.
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February 2024 by Ilir Mustabelli
Nice and professional services.
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January 2024 by Ronald DeHaan
Great attention to detail, awesome customer service, and amazing patience and understanding.
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January 2024 by Randy
the owner very smart gut he is the best love u joe and family happy holidays from randy and anne
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December 2023 by victor pimentel
Great body shop! . Great customer service! They know what they are doing ! Will be back with all my vehicles .!
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December 2023 by Angelina D.
If you are looking for a shop that looks out for their customers, Arrow is the best place! Blaine, the owner, worked with me to fix my car as quickly as possible and made the experience painless. Additionally, Brandon worked hard to make sure I left with everything in working order. Arrow is a trustworthy, attentive and dedicated shop that I would recommend!
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September 2023 by Anthony Banas
Would highly recommend Arrow Body and Fender for any body work essentials! Blaine the owner is extremely professional, prompt, honest, and stands by the shop’s work! Entire staff is fantastic and provides quality work. Pleasant experience at Arrow!
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September 2023 by Jacob Garga
Amazing local business, came in for a fender rust repair on my '78 corvette and they did a wonderful job. The owner Blaine was incredibly helpful and kept me updated
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September 2023 by Brenden Thomas
Came in last week after minor accident needed my fender and door repaired and owner Blaine kept me up to date through the whole process and did quick and great work.Service: Body & Trim
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September 2023 by Donavin Ragusa
Went in to get new paint on my bumpers and it was quick and quality work. I was getting updates consistently and the customer service was great. Highly recommend this place.
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September 2023 by Dominic Bejar
Blaine was very helpful and explained in detail what had to be done. The job was done in a timely manner and was high quality.
