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October 2022 by Landa K.
Spent a whole hour in their drive thru trying to pick up one prescription, the absolute worst drive thru, it's a parking lot
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October 2021 by Martha H.
I don't often YELP, but please read this before making your appointment. Today I went to my Harlem/Diversey Walgreens for a COVID booster and found the store manager both behind the pharmacy counter and then walking all over the store wearing his mask below his chin acting as if he is not putting every single employee and compromised customer at risk. Unconscionable! Walgreens corporate please correct this!
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September 2021 by Mark A Cozzi
The pharmacy is the worst. From losing prescriptions to being rude to customers
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September 2020 by Kat Jason
Tony the "pharmacist" can't count to 28 and thinks there are 30 days in August. He withheld prescribed medication, which is dangerous, and caused unnecessary pain and suffering to the person he withheld it from due to the fact that it was taken 12 hours later than it was supposed to be taken. The morning pharmacist was very nice, agreed he was wrong, apologized and filled it immediately and said a supervisor would call me to discuss what Tony did. However, no one has called.
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March 2020 by Paula Siragusa
I Love All The Staff Members, All The Pharmacists, Very Respectful, Always Helpful! im At This Walgreens At Least 3 Times A Week. All Employees So Respectful!
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January 2020 by Ihmud I.
Good service all workers are excellent they al deserve raises for their hard work. They are very dedicated to their work and truly care about there patients
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December 2019 by Hannah C.
I had went to this Walgreens to buy a couple of things I needed, and a manager named Cheryl came to the register and gave the employee who was working the register sass. It is very sad to see managers mistreat their employees because they think they have more power over them. Cheryl deserves to get fired because she bully's her employees and makes them look bad in front of customers.
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October 2019 by Sanby O.
Seniors beware. I am a senior and went in to get my flu shot. I was told they were out of vaccines for seniors, and don't know when they'll be in stock! " Call us in 2 days to see if the vaccine is in". Didn't offer a different location to get the shot. I don't drive, so I had to walk 5 blocks back home without the shot.
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August 2019 by Jeramie Bizzle
Cleanest and most refreshing visits.
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August 2019 by Mary R.
Pokey. Well that I can understand. But every time I would order my son's seizure meds they were 99% on backorder. I even ordered a week ahead and still the same answer. When you ask when will you get your order in, their answer is always "I don't know". You ask where's the nearest location and they tell you that Mt Prospect or other not so near suburbs. They said no nearby town here had any. SoI called the Franklin Park location and found out that they had plenty. Then the next time the refills were due....you guessed it. I gave up and switched to CVS.
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July 2019 by Jasmin Lopez
Could have been better
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July 2019 by Linda Diamond
Good place
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August 2018 by Naomi V.
I am surprised that this Walgreens does not have a Blood Pressure Machine. However, I was told that the pharmacist would take it for you. So we sat down and waited. After about 10 minutes I had to ask again to see if I misunderstood because I was feeling like we were even noticed. When I asked again I heard the pharmacist say to the assistant "yay, when I have a chance or time" (like wth who says that in front of the customer). Note to pharmacist; if someone is asking you for help, especially blood pressure it is so unprofessional to make them wait longer knowing it can potentially get worse/higher. My only wish is that the Walgreens machine I purchased from your company would work correctly, then I wouldn't need your help Mr. pharmacist. What happen to the good old days of customer service! Grrr #frustrated
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August 2018 by Marianne Borges
The worst service ever. Please go to basically ANY other Walgreen's Photo - these employees are rude and could care less. They printed up a photo book with purple streaks across the cover, called to say they would reprint but did not. Let me pick it up like that, then argued with me when I asked them to print again. Was told it was my fault and I should come in and recreate the photo book there..SORRY, not spending an hour in your store when I already did the book from home and submitted online. I've used Walgreen's many, many times for photo books and never had a problem - EXCEPT AT THIS LOCATION and their rude employees.
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August 2018 by Bee L.
I usually go to this Walgreens for my prescriptions. My daughter got prescribed a mouth rinse for a sore throat. Key word mouth rinse. When pharmacist gave my husband instructions he specifically said that she can swallow the mouth rinse with no harm done. But when we were at our doctors office the doctor was very serious about not having my little one swallow it. When my husband arrived with medicine he repeated the instructions and I was so upset. If I weren't home he might of let her drink it. I called the pharmacy back and spoke to a lady. I explained the situation and asked her to tell me what was in the mouth wash since my receipt didn't have anything but "magic mouthwash" not even the real name to the RX. The pharmacist who gave my husband the wrong information name is Anthony! I told her that the lidocaine in this mouthwash should not be swallowed!!