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January 2024 by ph0neman
Just had my new service installed. Wow! Amazing from start to finish. So happy to have zero buffering and all the speed I need.
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December 2023 by Jarrod Wiggs
I am extremely disappointed in the response from Shawnee Communications and their inability to connect our house to the fiber line. They have run fiber down our road and continually told us they would install fiber to our house soon. It has now been over 2 years and they have still yet to produce giving various excuses every time we ask.
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December 2023 by Daniel B
Realized speeds for their fiber are awful. I forget if I pay for 300 or 500 Mbps since I maybe see 100 on a good day. If other ISPs were available I would switch. I am left feeling taken advantage of and their support staff were worthless. Their front desk and install folks were great, however. I do not need the fastest service, but it is sad when streaming services "auto-select" down to 720p. Anything over 1080 needs to be given time to buffer. Any live services like a game or teleconference struggle with image quality and have pretty bad response times typically over 100 ms causing lag. It's miles from great, but I have had worse.
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December 2023 by Lonny Bush
Had good service for a while. But going on two years, and the never came back to fix my yard. And quit pushing your app on me.I'm old school and like to call and make payments. But excellent internet.
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November 2023 by Peggy McDowell
We would like to thank Shawnee Communications for their awesome service when they installed our Internet. Every worker in all three phases of the installation process provided excellent and friendly service. We appreciate B.J. and Lucas patiently answering all our questions getting us set up inside. We highly recommend Shawnee Communications for your Internet needs!
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November 2023 by don skelton
Communication,construction faze and install all went great. Great folks to work with! Only way I would be happier is if you would install the same @ my home and at my office in Anna IL.
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November 2023 by Gina Michels
Every person I spoke with from Shawnee Communications has been pleasant and helpful. From the first day I called to apply for internet to the Day the technician arrived, I received top notch care. The technician was kind, knowledgeable and helpful. I wish more businesses today were like Shawnee.
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September 2023 by Elizabeth Sizemore
Just got my Fiber Optic Internet yesterday & so far, it's great. The speed of it is great. Everything loads super fast & runs smoothly. Am well pleased with it.
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September 2023 by Shannon Griswold
The young man that came was early, which I liked. He worked fast and efficiently. Communication with the office is pleasant. The service is outstanding as far as speed and imaging.
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September 2023 by Judy Willis
From the beginning call to ask for connection to Shawneelink, it was a breeze. I was connected within a few weeks! Every one was was so nice . The gentlemen that buried the cable, connected it to the house, and installed it in the house were exceptional. Thank you all!
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September 2023 by Gigi R
So far good, I have only had it for 3 days. But when I called or used the chat it was quick and easy.
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May 2023 by Bonni Herren
Greatest service ever! I’m hoping I have the techs name correct, Tommy, so fast, so friendly and did his due diligence before he left. From the time I called until the time a tech got here was under an hour! Absolutely unbelievable response time! Thank you so much
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April 2023 by Sherry Sullivan
Worst company I have ever done business with. I paid my deposit money almost 5 months ago and I STILL DO NOT HAVE Shawnee internet installed. I have called and complained multiple times with minimal results. About a week ago they finally came and started digging the line and hit a sewer line. It was repaired by the water company that same afternoon but here it is a week later and Shawnee has not yet returned to finish the job. I wonder if the 5 star ratings here on their site are authentic or just more fraudulent B. S.
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April 2023 by Jim
Lucas arrived early did an excellent job on installation was very thorough friendly and explained everything so i could understand what he was doing and how to use the system. Thank you Lucas
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March 2023 by Stephanie Hayes
Quick and efficient. Service personal was nice and professional. This has been an easy service to set up.
