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November 2023 by Peter Kong
Brought my F80 M3 here for some maintenance work and to get some aftermarket parts installed. They were great at communicating with me about what was happening with the car and were very detail-oriented. I definitely plan on bringing my cars back here.
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November 2023 by Allie Lewis
Great service for my oil change and a very nice waiting area! The staff is so friendly.
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September 2023 by Jonathan Stiles
Brought my car here to see if I could find an honest, quality euro shop to continue business with. I take very good care of my car and after one trip to a dealership in Chicago and their attempts to bamboozle their customers when cars are in for service (not to mention get grease inside my car and try to send my car through a car wash after I told them not to); I made sure I wouldn’t do that again.I had a handful of emails with Mike at BTR before scheduling routine maintenance. It was the first time my car was going in somewhere other than the dealership (all of those trips were on a care package with the prior owner and had one left when I bought this car CPO).The 1-year standard interval service I had done (60k miles) actually cost me the same amount at BTR as it would have for a 2-year service package (60 and 70k) with the manufacturer (about $1200). That did give me a little bit of a pause, but the difference is I didn’t have somebody trying to tell me I had all these other things “recommended” to be done when I know they don’t need to be done, and the 70k service is so minor that pricing will be almost negligible when considering more honest service at BTR.BTR is way out of the way for me, and it takes the entire day for me to bring it in, have someone else drive another car on both ends, etc. 2 hours round trip each time for two people using two cars (I’m in the city). But I was willing to do that in search of the right place. I will bring my car here next time around and assuming I get the same kind of care for the car and honest feedback from Mike and his team, I plan on staying a customer.
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September 2023 by Taylor Chase
I was impressed with the excellent transmission repair service I received for my old Porsche ! the team demonstrated their expertise, promptly identified the issue, and provided a cost-effective solution!!!!My car is running like new, and I highly recommend their services to other Porsche owners.Service: Electrical repair
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September 2023 by Elizabeth Holzkopf
Mike is the best! The shop is amazing and most importantly honest and kind. Will be bringing our cars here from now on! Thank you!!!
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August 2023 by Victor Carrizal
So I was having issues with my car. My regular mechanic couldn’t figure it out and thoughtI had a transmission problem which would have cost thousands to repair. Went to 3 different mechanics for opinions and got wide variations of what could be causing my car to completely shut off after starting. So finally I started looking at mechanics online with great reviews and came across Mike at BTR. It was out of my way but I was really fed up with people guessing what was wrong just to get to me leave my car with them. Mike was extremely accommodating considering I showed up without an appointment. I patiently waited and when he got to my car they quickly identified a few different potential causes and offered to test their theories before even charging me a diagnostic fee. About an hour later they confirmed that I had a dirty mass air flow sensor. Didn’t even need a new part. They cleaned it and bam my car was working again but that’s not what impressed me. After they figured out and fixed the problem they continued to test and explore to ensure there were no other hidden issues that could have also been related to the problem. They were thorough, they were accurate, and saved me potentially thousands of dollars that I would have spent due to faulty diagnostics with other mechanics. I also wrote this review a week later just to be sure the issue was completely fixed. If you want it fixed right the first time bring your car to Mike at BTR. Highly skilled mechanics are rare. Honest one’s even more. I will be going out of my way from now on for car repairs. He is worth the drive.
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July 2023 by david rosen
Brought my 993 here based on recommendation from other Porsche owners. It truly deserves 5 stars. Mike was great, Derek the technician was awesome. Honest, knowledgable, efficient and professional. 5/5. Will be back. Thanks!Service: Auto engine diagnostic
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May 2023 by Jasmin Jakupovic
These guys are great. I spoke with Mike about a aftermarket part i had trouble installing on my Jeep. He told me to come in the same day and he would look at it. I went there and one of the mechanics ( forgot his name) looked at it and took the car in right away. After a little bit my part was installed perfectly. These guys do great honest work with great customer service. Highly recomend them.
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May 2023 by Ann H.
I've used them multiple times to repair my older car. They are great with foreign cars & do superb work & are less expensive than other shops. I live 15 miles from the shop and they are worth the drive. Ask for Mike! He will take good care of you & your car. He truly cares.
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March 2023 by Mckinley Daniel
I never thought I would be the kind of person to trust a mechanic, but these guys are great. They know what theyre doing and theyre reliable.
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February 2023 by Doris S.
Mike and his crew are extremely knowledgeable, but more importantly they're honest. They won't try to sell you parts or services that you don't need. I've been to other mechanics in the area who tell me what I want and when I want it, but then I end up with broken car and an empty wallet. This time I was looking for a Porsche specific mechanic that I could trust, and I'm glad to have found Mike. The work is done right and at a fair price. Plus he gave me some advice on maintenance for my 911 which saved me some money down the road. I trust this guy 100%!
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February 2023 by Adam Mitchell
I have been a long time customer of the Wilmette location, however I called with little notice to fix a tire so that my son could drive to Indiana the next day. They were booked solid and referred me to the Northbrook location. The people here were as friendly and accommodating as the Wilmette location. They worked us in and got my son set to drive to his job in Indiana which was a relief to me!! This is a great place to have your car fixed! They are honest and are always considerably less expensive then a dealership.
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January 2023 by Joshua Macdonald
I had a major car repair done last week and they did an excellent job with it. Time was taken to explain the problem, options available and a detailed estimate of cost was given. The work was completed as promised and my Porsche looks and works like new again. Thanks
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January 2023 by Mitch Lebovitz
2023/01/11 Had a pre-purchase inspection done on a 2003 Porsche 911. Mike was professional, knowledgeable, and straightforward. He was patient as I had some follow up questions after I had time to process the findings in the PPI.I would not hesitate to bring whatever Porsche I decide to purchase to BTR for maintenance and service in the future.ML
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December 2022 by L B.
I went there for a pre purchase inspection. Everyone was very helpful. They did a thorough job of explaining the work my car would need in the future, and let me under the car myself, to see what they were talking about. They had loads of helpful advice. They also volunteered to work with the dealer directly to have the car transported there, so I didn't have to play phone tag with both companies. They were great. I'd def go back to this place. Side note: The building itself is worth a look. Very cool cars, motorcycles, artwork, and architecture on display. Some of the art is for sale, to benefit a charity for dogs.
