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March 2024 by Olga Pena
Very bad service, racists, I checked if it was busy online and it was not busy, I arrived at the restaurant today, Sunday, approximately 4:23 p.m. and at the entrance there were 3 girls doing nothing and I told them it was just for me and they told me they were sorry and They didn't serve me, and they didn't even tell me if you like, there is a certain amount of time to wait, they would think that because I am Mexican I can't pay for my food, racists, the place wasn't full, there were quite a few empty tables, the only thing I said thank you, it didn't go away to put on a show, I do have education, I have been to better places and they never tell you that they can't serve you, they tell you to wait and then you decide whether to wait or leave. In my life I had been discriminated against, and you don't have to discriminate against anyone, I recommend that you train your staff and teach what customer service is.
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March 2024 by Sulstine Robinson
chili’s on 95th and Evergreen Park. We glad to have you and our community in the south west part of 95th but the service it sucks. managers, standing or sitting chatting wow customers are waited to be seated. One waiter on the floor. Six tables are being used. 12 tables are empty. I asked the host to speak with the manager. She came over maybe five or six minutes after the host went in and asked that customer want to talk with her, and I proceeded to explain, why is it that people are standing around Horse in the doorway these are employees and managers are over there just chatting after I noticed it was the manager over there Chatty I say well those ladies been over there talking for sometime so on other hand when the manager came over, explain to her about the wait I said I have been short of staff waitress. I’ve been a manager and I’ve been a host I said that , this management sucks I said because you don’t have employees you got three managers sitting around and employees playing tag to each other. When management is part of the property to make sure everybody is happy all managers are suppose the role of their sleeve as well when you know you short , you need to get out there help your employees that’s part of management job you guys are not doing it so I don’t want to hear that you’re short while you guys are over there chatting and people are waiting to be seated or be waiting on, so I feel like management sucks the gentleman that wait on it. Wait on Us. He was a nice guy, but he was overwork. I don’t know how much to get paid but the service was bad as far as the food we waited maybe 20 minutes or more and when it came out, it was cold the food was cold. The chicken was cold. I refuse to eat it. I gave it to the homeless. I didn’t throw it away cause things are hard time, when the check came, we were overcharged and I still tipped the waiter because it wasn’t his fault. I blame higher up as they say it down the hill. It roll down the hill now we’re not my plane is as far as not telling you how to run things, but a CEO district manager need to spend more time in their district and it’s not being done because if you spend a couple of times couple of time a week in your store and have production is doing you can make money managers training train is not being done in that store, because no manager should be sitting having a conversation just sitting around chatting well people are just standing and waiting to be seated or to be served again CEO district manager needs to come out to that store and spend more time in the store and see how operation is going and maybe it’ll be a better Chili’s or maybe you’ll make more money or maybe you’ll get a very much happy customers than a three star, and again, thank you for giving me the opportunity to explain myself and hoping that you can stay open
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March 2024 by Lachion Pierce
Alisha ,customer service was terrible, had a steak platter no steak sauce, steak was to over cook,burnt watered down ranch or buttermilk couldn't tell. Wasn't worth 16.99
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March 2024 by Lavonya Varnado
The food was good and my waitress was great. But they need to pay more attention to the cleanliness of the womans bath room.
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March 2024 by Alma Vz
It was ok but not
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March 2024 by ChiVegas Wright
Jessica is the bomb!
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March 2024 by Isabela Gobbo
From all the Chili's I've been, this is definitely the worst. Very chaotic, they didn't have silverware when I went - like how is that possible at a restaurant???
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March 2024 by Marilyn Williamson
Limited menu. Not a lot of varieties especially seafood and or sandwiches.
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March 2024 by Positive Vibes
Why is this place still open!!! ??♀️Short staffed LITERALLY half the restaurant was closed down due to short staff and the food was terrible!!! Everyone is rushing because short staff! Service suck!Never
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February 2024 by Debra Campbell
Salsa was so liquified that is was just juice, no vegetablez didnt taste like anything but watered down & runny. It wouldn't even stay on the chip. I see why it was bottomless salsa & chips it was bottomless alright no tomato, or anything that resembled Salsa. My pasta was doughy and under cooked it was awful never again i'll
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February 2024 by Christina Johnson
I did the curbside to go. So I get to the store and did the check in. We waited for some time even though it said my order was ready. I eventually went inside to pick up the food. There was no greeting inside, some literally yelled and said who's here for a curbside pickup. She hands me the bag of food after asking my name. I get home my daughters entire meal was wrong. She orcrisper, triple dipper, Chipotle honey crispers, fried mozzarella, and big mouth bites. The only thing that was correct was the big mouth bites.
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February 2024 by Doris Howard
My chicken sandwich was dry and it didn't taste good. I had to send it back. Also, I can't believe my 5 year old grand daughter's sliders were medium well. I won't dine at that place again.
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February 2024 by Aaron Roberson
Food was cold. We had to get our own utensils.. The only thing was good was the water!!!!!!
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February 2024 by M G
Sat down and nobody came to us. Left after 20 min :( waiters were just walking past.
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February 2024 by DANIEL WASH
Great place to grab a bite to eat.