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“Mark was so knowledgeable and so patience with my fiancé and I. What we appreciated most was his knowledge and relatability. If you are looking for more than just a sales person please go straight to Mark”
10AM - 9PM
6343 W 95th St, Oak Lawn
Mattress Stores
“Peter was an excellent salesman’s. Very informative, knowledgeable, and helpful with deciding about a mattress to choose from. Highly recommend to anyone that is purchasing a mattress. Above and beyond. Thank you Peter for all your help.”
“So happy with my furniture purchase. The store had many choices, what we chose looks great in our new place. The furniture was put together very quickly, and they kept everything clean. Highly recommend.”
“I went to this location to buy a low profile box spring (Stern and Foster). Both Thomas and Leonard were very professional, friendly and knowledgeable about the products in their store. They informed that I can get the best price for the item requested online from Matress Firm. I was also given tips regarding extending the life of my mattress. I will utilize again and recommend this location to anyone looking to buy a bed and receive great customer service.”
“Your Representatiive April is the best part of our experience. She was professional, very knowledgeable about the various beddings and the costs, showed empathy and compassion to us as customers. I would definitely send my family and friends to your establishment.”
“Daniel helped me out as best as one can do. He’s worth working with if you need a new mattress and I did buy one. He listened, answered my questions, and I didn’t feel rush making a choice.”
“Amazing experience from the moment I called the store asking a million questions about a million products…Ashley was so very patient with us and explained all the different types of mattresses and adjustable frames once we came in the store…she made our transaction seamless and we will come to her for any additional needs! Definitely Recommend!!!”
“Dennis was absolutely AWESOME!!! He was thorough, professional, friendly, patient and he knew his mattresses. I addressed my concerns and he had the solution. I would DEFINITELY recommend Mattress Firm on Orland Park on Harlem”
“Rick is very knowledgeable. We were there for less than 20 minutes. During this time I made a selection on a queen size mattress, completed a credit check then purchased a mattress, the frame and cooling pillows for delivery. Very efficient and fast.”
“Cathy, or Kathy was my sales associate and she made my husband and I feel welcomed. She was very attentive to our needs, and wants without being overly aggressive.”
“Great mattress shopping experience! Veronica took care of us and was very helpful and knowledgeable about each type of mattress.
She helped me find a mattress that was just right!”
“The guys were very professional and prompt. They assembled everything very quickly and also help with one item that did not have instructions. These guys very courteous. I’ll use them again!”
10AM - 6PM
4238 S Cottage Grove Ave, Chicago
Mattress Stores
“I was able to buy the exact couch and a bed frame I wanted with ease. Rosemary is absolutely amazing with her customer service! She is very attentive and listened to all my needs! I am a very satisfied customer and happy I stopped by. My furniture search has now come to an end and I’m happy with my overall experience.”
“Five Stars:
Check out Furniture Express:
Best Furniture Outlet Stores Reasonable Prices Great Selection Furniture for every room in your house Outstanding Staff & Customer Service Team
Me & my daughter stopped by Express Furniture Outlet at 5401 South Wentworth we were moving wanted to start fresh needed a new bedroom set meet Ms Mary was so warm & friendly answered all our inquiries from purchasing they have very reasonable prices shipment and fast delivery & setup services.
I will definitely be coming back to their store to purchase a dinette set & also will highly recommend their furniture store to my family & friends”
“The customer service was everything. Eddy was very helpful and patient with helping me pick a couch. When it was delivery time, the couch was extremely too big. I suggested just sending it back and coming to pick something else. The delivery guys refused to give up and did everything in their power to get the couch in. Service 100/10”
10AM - 7PM
9659 S Cicero Ave #3137, Oak Lawn
Mattress Stores
“Great store, huge selection! Wonderful staff, delivery guys too! Prices can't be beat & I've looked everywhere! Almost makes me wish I needed more furniture!”
“Royal Furniture exceeded my expectations with its elegant designs and exceptional quality. The pieces in their collection blend classic charm with modern functionality, creating a regal atmosphere in any space. The craftsmanship is evident in every detail, showcasing durability and attention to detail. Although the prices reflect the premium nature of the products, the investment is justified by the timeless appeal and long-lasting beauty of Royal Furniture. The customer service was also commendable, making the entire shopping experience delightful. Highly recommend for those seeking a touch of sophistication in their home decor.”
“Exelent service. They all very friendly and answer all my questions . I got my bed on the estimate date and they assembled for me I didn’t have to worry about anything. I highly recommend.”
9AM - 9PM
7760 S Cicero Ave, Burbank
Mattress Stores
“Very patient staff! Are more than willing to make sure you understand what you are purchasing, and they are for clarity. One of the staff Carlos was a great help in purchasing my furniture!”
“Went to five star on 87th and cicero sales person and treatment was always great today I just received my last of my living room set my delivery guys Abu , and Mohmoud were so good and delivered & set up my furniture in great condition they are great thank you once again , ?”
“We had a great experience! They were extremely helpful in providing us with a free mattress, just as advertised. The description in the ad was very accurate, and their assistance throughout the process was excellent. I highly recommend them for their reliable service and support.”
“Great staff and great selection of furniture across all 5 stores! They work with you to make sure you’re 100% satisfied. Great financing options as well! Purchased a living room and bedroom set very satisfied with my purchase.”
“Steve and his team did a wonderful job stripping and restoring a one of a kind wooden chair shaped like a sea shell. It's stunning and looks like a brand new piece of furniture. I love it! Thank you.”
“We went to 4 other furniture stores to see what was out there. Johns always comes through. Walked in and in 5 minutes bought a bedroom set, better quality then anything we saw for our budget and no 3month wait. Pleasant and works with you.”
10:30AM - 7:30PM
4233 S Archer Ave, Chicago
Mattress Stores
“Excellent service! Bought a nightstand, some beds and bed frames yesterday. Carmen at the location on Archer was super friendly and kind. She also helped us a few weeks ago buying some couches at their location on Cermak. Will definitely be back again soon as I need some tables. Thank you once again Carmen!”
“Great company keeping jobs here in Illinois. Some of the reviews below do not make sense and I would love to see them removed. Asking a consumer for proof of purchase and offering solutions is standard practice. ISP offers products that fit all budgets, and they work hard at retaining customers. Think before you post a negative review, the people working at ISP appreciate it!”
“Our salesperson Toleda was fantastic. We came in with an idea of what we wanted but when we told her about the room, she made some different suggestions. What she chose was perfect for the space. There was a few hiccups with communication from the delivery department but ultimately the furniture came when promised and we're so happy with it! The delivery team was top notch as well!”
“Came to this store because I had an old mattress that hurt my back came here got a memory foam for 5 year warranty and wow is a great mattress soft and my back is great almost a month with it is worth the money and the time here. Great prices great staff cash payments or zelle but great overall . Carolina was great at helping me . Will be back soon for bedroom set . Did I mention my bed frame is durable too. Great store love my free gift.”
“My experience picking out furniture for my new house went better than expected. My sales associate Angelina L was extremely kind, patient, and helpful during the entire process. I will be back to shop again with her. Ask for her and you won’t be disappointed. Her manager PJ was great as well. I can’t wait to get my furniture.”
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“This place and experience was amazing. I had the pleasure of being assisted by Celi. Everything was perfect from the beginning to the end, as soon as I walked in, I was greeted with a warm smile and a Genuine welcoming. While shopping I never felt like I was being forced to buy anything I felt like I was shopping with a friend that sincerely cared about what I wanted and needed. I could not get over how knowledgeable Celi was on so many aspects. She even shared her personal perspectives and insights that was super helpful. This was complete white glove service with golden ribbon. I will be back and recommending anyone to come here because this is the type of customer service that is needed in this world. Forever grateful and excited about my new purchase -Your new return customer”