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March 2024 by Brandi D.
Muhammed provided EXCELLENT customer service! Not only did he process my large order fast and efficiently, but my daughter accidentally left her tablet in the store and he made sure to let us know before we left. Very great service and an excellent employee!! Thank you!!!
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February 2024 by Felice
Wonderful and helpful staff here.
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January 2024 by N. Mo.
Location adverises appts for days they dont have ppl available .Website has appts and allows appts to be made. But no one in the store has any clue. "I dont know." Isnt an answer
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January 2024 by Charity L.
The young men with the locks/twists have it down packed with customer service. The Asian young man with the glasses and the other young man with the mini fro need to be sent home immediately. They hate their job and it shows?
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January 2024 by Sandi Blakney
I went to return an Amazon package today, Christine was at the behind the counter yelling at customer an the phone. I walked up to the counter, she said what do youwant, I told her I was returning an amazon return,she scanned the code and the said you need to buy a package or box to put it in. I was in the original box it came in. She said well you have to buy something also, but she was yelling the intire time. I asked her to voud it, but she didn't answer me. I asked the other employee to help me and then she yelled I vouded it. I asked her why didn't she let me know. She said I don't have to tell you anything. I left. This person has no budiness working with the public. I have gone to this lication many times and have always had a great experience!
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January 2024 by Fred Brunetti
I've been going for a while every one there is very nice and I'm in and out pretty quick
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December 2023 by LaShuna Hill
They are always so kind, patient and very helpful. No matter who I encounter here the visit is always the same very professional people who treats you basically like family. Thank you much to the whole team of Evergreen UPS Store you guys actually deserve 10 stars.
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December 2023 by Mohamed Othman
My experience was horrible there was no where to park I tried to suggest to one of the workers that it would probably help them and the parking situation outside if they had a separate line for just drops off. Then a female worker starts hollering at me loudly with a very aggressive tone for just making a suggestion, when I wasn’t even speaking to her. If she was going to interrupt my conversation with her co worker she could’ve said it respectfully. She did the opposite. Horrible service customers shouldn’t be yelled at like that
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November 2023 by 773 Visuals
Alonzo was very professional and helpful, I believe he needs to be promoted. He has the right attitude to become a leader of the store and company! My hats off to him. He’s a good young man!
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October 2023 by JPFHM
I paid for services at this UPS store that were never rendered. I paid for a box to be shipped with Collect On Delivery (COD). The package arrived, UPS collected my money order (COD), and UPS ended up losing my money order. It has been over 4 months and they don't want to reimburse me for the money order they lost. I paid for the package to be delivered, insurance to cover for loses, and for COD services. I called over dozens of times to the UPS store, the UPS customer service line and no one wants to take responsibility. The store and service line keep shifting the responsibility to one another. I just think they don't want to pay me back. They did give me a xerox copy of the money order they had on file; it's just no one wants to take it as a deposit or cash it. I'm going to contact the BBB to see what else can be done.
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October 2023 by James Barcelona
I visit your store often & there is a young lady named Nora who always goes above & beyond to help me with anything I need! She always has a smile on her face & works tirelessly to help her customers! I will never go to another store as long as Nora is at this one! Great service with a smile is a lost art, thanks to Nora it still exists!
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October 2023 by Marla Pine
The beautiful Nora is a delight. Manages that store with a great attitude. The store is clean. The atmosphere is nice. Always use this as my store. Always a pleasure to do business there. Thank you Nora!
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October 2023 by Bonbon Hernandez
I had an amazing experience with thiscompany. The customer service wasoutstanding, I went with my mother whodoesnt speak english and the employeeBrenda was so sweet to me I reallywant to thank her for having suchhospitality. My mother was struggling toexplain what she wanted and then theemployee named Brenda came overand noticed that my mother spokespanish and said " you can speak to mein spanish if you need help. She wasvery sweet, professional, and helpful.Thank you so much to all theemployees there too. I was so pleasedwith the service I received from thisbusiness. Again Thank you❤️
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October 2023 by Christopher Allen
Nora did a fabulous job - I wanted to return it to UPS bc Amazon is so bad. And they tricked me into returning to them. She fixed it in 2 seconds. I’m coming back here from now on for returns and a bunch of other stuff you guys offer. Thank you!!!
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October 2023 by Tyrone Cotton
You have a employee at UPS named Brenda. And and she is really professional. She helped me out a lot when I needed help so badly All UpS Stores need a person like her to get things Done .Thank you Brenda
