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March 2024 by Cathy Zurliene
Was in fairfieldllinois store & Curtis was excellent . Please give him a big pat on the back
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January 2024 by Therese Weaver
Every single thing that was asked was addressed. She made us feel very comfortable without rushing us into a decision. Rebecca P thanks soooo much for making us feel comfortable and for staying late and helping us get every single thing addressed. Hay big guy she deserves a raise in 2024:)
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August 2023 by Charlie Robinson
Awesome customer service. Great service worth the waiting process for change over from other carrier. Thank you. ?
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June 2023 by Randell Thomas
Services seem limited to o what the operator can tell as you could learn to use the items the store sells by the extent of what you have during use the most likely idea you could handle is what are you doing putting a noise machine to your head or testing what you see over the entirety you have already rone
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June 2023 by Kevin Bowen
Great experience at Fairfield Verizon. Rebecca and Curtis were great.
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June 2023 by Crystal Basnett
Rebecca was extremely helpful and patient. Thank you so much.
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June 2023 by Tama Collins
Very helpful and kind when I go in with my phone messed up!
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June 2023 by Gregory Arnold
Very helpful. Above and beyond. Much appreciated!
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January 2023 by Jd Warden
Great experience, quick service. The girl working was very friendly and helpful. Rebecca I think her name was.
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December 2022 by Treka Conover
Our experience was great! We had chosen to go with another company at first but ultimately decided to switch for better service. Curtis was extremely helpful, and fast. He was friendly at all times and made us feel welcome, the other company paled in comparison.
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October 2022 by Leia Nobles
Earlier this week I went in to open a new line with Verizon at this store and the guy working was super nice and helpful. He told me that my phone would be ready Friday (today) and I could come in after work to get it and set it all up. I came in 40 minutes before close (I took off work early to insure I had plenty of time) and the woman at the counter immediately and very rudely told me that they were “backed up” (2 customers were in front of me) and closing soon and that they would NOT help me even though I had been already told that my new phone was ready! I am extremely disappointed! This is not a great way to treat any customer especially a brand new one just setting up their new line!!
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September 2022 by Collin Klingler
Curtis was very helpful in getting me all setup! Lost my phone and wanted to create my own account and Curtis did just that in speedy fashion! I was out the door in no time with a brand new phone!
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June 2022 by Amanda Bunting
Derek was awesome! Patty - not so much! Derek stayed late to help us get our new phones when we came in close to quitting time. He was helpful & courteous & actually made dealing with a phone company a good experience. He gets 5 stars in our book!
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June 2022 by Elijah Mcknelly
Better place to buy your phone then walmart but that is it ... all they do is SELL phones! If you need help or a repair they are a lil useless
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March 2022 by Bob Johnson
Curtis was super helpful, wife lost her phone, we were traveling, found this Verizon store, and, very fortunately, Curtis was able to access the account, lock the lost phone, sell us a new phone, recover everything from the lost phone, show us how to use the newer IPhone, and all within about 30 minutes, we were back on the road and very relieved and satisfied. Again, Curtis was super helpful, efficient, and friendly.
