Bath & Body Works offers hundreds of quality products, from fragrant body lotions to candles. The store is known for its good sales, though regular prices can be high and it is often crowded. Customer experiences with staff vary; some associates are friendly and helpful, while others are described as rude. The company provides excellent customer service for resolving issues. Many customers love the products, enjoying the fun and good scents, and recommend shopping the sales. Some express a desire for older fragrances to return. The store is typically well-stocked, and associates often explain new scents and promotions.
Love Bath and Body Works been using there hand soaps since when my girls were little to get them to wash their hands good and make it fun and smell good! Please bring back some of the old scents...Plumeria Cherry Blossom Honeysuckle miss them!
January 2024
When I had an issue with some products I purchased, they responded immediately with a "live" person & provided excellent customer service without hesitancy.
December 2023
I LOVE THIS STORE SHOPPING THERE IS AWESOME THE PRICES AND THE PRODUCTS ARE JUST GREAT.