“Their Employee provided EXCELLENT customer service!!!He was very welcoming, down-to-Earth, and knowledgeable!Also, the store was very clean and neatly organized; I definitely recommend!”
“Decent prices, smiling and helpful faces, and everything you'll ever need to get your car parts and more! And get this!.....if they don't have something you need, they can order it! (Mostly car parts that is.) Definitely my go-to for all things automotive!!!!Oh and another plus *for the women who feel like a monkey in a museum everytime we walk into an automotive store.... these people don't make you feel this way! They actually make you feel welcome, equal, and are very helpful and polite to help anyone out with anything they don't know or understand. They even provide a couple services including my favorite, they lend out "bigger" tools for bigger jobs!I wouldn't recommend anywhere else after the very 1st time I shopped here. Never went anywhere else since!”
“Excellent service, wonderful staff and knowledgeable! Tyler is one of the best commercial account guys I’ve had , I pass up one of your stores and drive 25 miles just to come here! Thanks!”
7:30AM - 10PM
1401 Vandalia St, Collinsville“I always receive excellent service when I visit the Collinsville, IL store.I recently ordered a part that had to be delivered from St. Louis because the Collinsville location didn’t have the part in stock. Unbeknownst to me the wrong part was delivered to Collinsville. Your store representative, Shelly, caught the error and went above and beyond to correct the issue with minimal inconvenience to me.Shelly has a great attention to detail and provided exemplary customer service to resolve the error. Thank you O’Reilly’s for having staff that cares about the customer. Shelly is truly an asset to the O’Reilly’s team!”
7:30AM - 10PM
956 Talon Dr, O'Fallon“James was super helpful in making sure my part was correct and educating on me on what else may be going on with my car. Excellent customer service! Truly appreciate him and his willingness to help!”
7:30AM - 9PM
4400 W Main St, Belleville“I stopped in to order a rocker panel screw for my Nissan Maxima. The associate in formed me to unscrew one of the other screws and take it to a hardware store to get a duplicate. Wow the screw was under a buck. Thanks Auto Zone!”
7:30AM - 10PM
1000 Carlyle Ave, Belleville“Had an emergency with my front windshield wiper breaking the day I was supposed to move out of town. They were super friendly, albeit the guy seemed to be new and still learning his job. He went out of his way to find the right blade and then help me install it outside in the rain.”
7:30AM - 8PM
2614 State St, East St Louis“I stopped by to get my check engine light serviced and some new car air fresheners. Morgan I believe is the woman who helped me, I may be wrong(sorry if I am). She was so professional, kind, helpful, and knowledgeable! The atmosphere of the store was great! Highly recommended coming here for auto parts and needs!”
“I Stopped By 10Mins Before Close Because My Taillight was out and Dustin The Employee on duty Helped me find the right light the. Helped my with his tools to change the taillight. This guy was informative , quick and helpful . Thanks Again Dustin !”