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August 2023 by Elvie Villa
The dressing rooms are closed due to short staff.It also doesn’t open at 10 like it says on google. I went at 10:19 looking to exchange a shirt and most of the gates on everything were closed.The first time I went they did not welcome me into the store. The second time the sign said “ no food or drink “ but the worker was walking around while eating. I will say the second time they were a bit more friendly
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July 2023 by Shonda thomas
Do the store open at 10am or not on Saturdays??? It is now 10:40 and the store is closed, but an employee is standing behind the register. Your reviews are horrible since reopening and nothing has changed. Please do better!
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June 2023 by Samantha Birdsong
Went there today and all of the workers were VERY rude. They didn’t talk to ANY of the customers and if the customers asked the use the fitting room the workers would groan or roll their eyes. We found a pair of shorts that were marked for 3 bucks come home to put what we bought away and find out the zipper on the shorts are broke. Tried to make conversation with the employee that checked us out and she didn’t talk back once and acted like she was just annoyed to even be there. GET BETTER WORKERS!!! YOU ARE LOSING BUSINESS!!!
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March 2023 by Andrea Williams
The store always closing early. Bad customer service.
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February 2023 by Nickya Bauer
My experience was horrible customer service was terrible and the manager was so unprofessional I will never step foot in the Fairview heights location.
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December 2022 by Laron Lawson
As much as I like this company I will definitely not be going back I'm not sure who the manager is short lady African American she's a very rude very unprofessional I have been coming to this company for years I haven't been in months where are the other managers that was there before back in the summer time now they were very professional very nice always had conversations with me and my kids..kept my daughters laughing. Please find better workers or at least folks that respect their customers. So sad
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December 2022 by Alice Douglas
Manager Heavioni Clark is very unprofessional when it comes to customer support and treatment of the other associates working in the store.
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August 2022 by Natalie Welch
This place was absolutely horrible I will never shop here again one of the workers made fun of me saying that I resemble Lori Beth Denberg from all that everyone was laughing and made me cry NEVER EVER WILL I SHOP HERE AGAIN!!!
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July 2022 by Kesha Winford
WHERES THEVWORKERS YOU ALL HAD AT FIRST..THEY WERE WAY MORE PROFESDIONAL AND HELPFUL...I SHALL NOT RETURN TO YOUR STORE UNTIL YOU CAN FIX THE PROBLEM YOU HAVE WITH YOUR STAFF...THE STAFF YOU HAD BEFORE WERE WAY MORE PROFESDIONAL....
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July 2022 by Treshad Goode
Omg the management was rude didn't greet or help my girlfriend and me and her won't be going back
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June 2022 by Retha Connors
Wow, did I walk into an asylum, where is everyone.. definitely won't be going back....I assume whoever is running the store needs to be taught how to greet and assist customers..good lord I'm shopping and she is entertaining friends..what an establishment this is.. definitely will be a while before I return...smh
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June 2022 by Lajuan Lawson
Sent my wife to the St Clair location on June 12th and whomever that lady that was there in the morning was rude, didn't speak to my wife nor did she greet her. We are regulars and we not be going back. We never had that experience in the past. The lady seemed to have an attitude my wife stated. I guess she must be new my wife didn't recognize her face or seen anyone she seen in the past. They need to hire more respectful employees
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June 2022 by Cuddy Baby88
They workers and managers were just standing around not assisting anyone I waited for over 30 mins and even mentioned I needed help and they still sat there talking.. that's very unprofessional and I will not be returning...
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June 2022 by Teresa Steward
I went to St Clair square recently and it was the most sad situation ever..gangs of kids was in there being very loud and disrespectful..not sure who the young lady was but the way it looks as if she knew them all..I've never seen her before so I'm assuming she is a new employee..smh someone needs to learn respect for customers
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June 2022 by durand harper
Was in with my fiance and the staff was not helpful.
