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February 2024 by Nicole Christ
Marlana was great! Thorough with getting my new phone set up!
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August 2023 by jake
I would avoid this location 100 degrees outside and they don’t have air conditioning and only one computer for all the customers messed up setting up two phones
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July 2023 by Jeremiah Rogers
Went in with no hassle quick and convenient my agent Ms.Melinda was very nice and had me laugh threw my whole process
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July 2023 by Jay Dolla
Went in with no hassle quick and convenient my agent Ms.Melinda was very nice and had me laugh threw my whole process
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October 2022 by Barbie Wilkinson
Switched providers and Temothy was amazing. Got my phone set up quickly and was very professional.
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October 2022 by the recessionista
TJ and Jasmine helped me find the best deal for my dollars when I needed a phone and service in a hurry....they found all the discounts and bonuses they could and they were both very warm and friendly. I had drooee my driver's license in the parking lot and TJ even called me on my new number to let me know they would be keeping it safe til I came back for it....Come to the store in Fairview Heights for all of your prepaid needs!
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August 2022 by Janet Pursell
We purchased phones from this store by Jay the manager a month ago. They could'nt figure out why my phone wasn't transferring everything and sent us to best buy and they were able to do it. Plus Jay charged us as if it was a new purchase instead of an upgrade which added to our monthly bill and we couldn't get it changed! Also Jay sent us back to best buy again because one of the phones kept losing battery power after we got it- it was a bad battery and he wouldn't change it out. He also would not wait on my husband about the whole situation-kept in the back until another employee asked him to please wait on him. He's the manager and he was very rude and arrogant. We are getting different phones and will never go back to that store. Terrible service!!!!
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August 2022 by Aidan Ferrer
Was threatened to have the police called on me for parking in front of the store. Employee was completely disrespectful about it and will never buy anything from this company because of this encounter. On top of this, the parking lot was fairly empty and still had plenty of parking in front of the store. There was also no sign that stated that this particular parking was cricket only.
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June 2022 by Harden Tammie
Ashley was very compassionate and knowledgeable.She was very patientAnd dedicated.Shes definitely a 5 star worker
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May 2022 by Nurse Crystal
Ashley was amazing! My IPhone 12 was not letting me do anything on the screen! My phone is my life, as a nurse I need it for everything! She had everybody on the line to take care of it! Thank you so much!
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May 2022 by Marie Nkandu
Otis and Tevin were very nice any very patient.They were able to answer all my questions..I was very happy when I left the place.We need more people like them
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March 2022 by Stacey Shoemaker
I didn't have a phone number,so the phone was very expensive.
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February 2022 by Willie Heard
Marlana was very nice and respectful got everything transferred over to my new phone awesome young woman.
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February 2022 by Pedro Diaz
Marlana was very kind and patient with me got everything transferred to my new phone totally recommend her at fairview heights cricket.
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February 2022 by Jonan Banta
Marlana was very patient with me asked me what I needed done she is a sweet heart.
