DICK'S Sporting Goods in Fairview Heights is a go-to destination for sports, exercise, officially licensed, and outdoor equipment needs. It carries a wide assortment from top brands, including footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment. The store is noted for having specific items, like a safety vest for a child, available last minute and at a cheap cost. The knowledgeable staff and service teams provide outstanding customer service. Employees are very nice, polite, and friendly, helping customers find perfect equipment, tune up bikes, fit for golf clubs, and set up fishing gear. They are happy to help with tasks like assembling a bike seat and kickstand quickly. The online order with in-store pickup is super easy and fast, with items brought out in less than five minutes by helpful staff. However, the restroom is very nasty, with a noticeable smell in the hallway, and the store was extremely hot during one visit. The sale floor is put together good.
They were the only store in the area that had a safety vest for my 8 year old son that we needed last minute for camping. And it was at a cheap cost!
August 2024
Sale floor is put together good. The rest room is very nasty and you can smell it when you are coming down the hallway.it was extremely hot also. Hopefully the employees doesn't have to clean it and they have a cleaning company coming in. Employees was very nice!
August 2024
I went in frustrated because I couldn’t get the seat on my bike. Kurtis put my seat on in less than 5 minutes. He also put on my kickstand. He was happy to help me. His customer service was outstanding.
