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January 2024 by Zenita Thomas
Doreen Jordan isn't like any other agent. She's like family. She is a very serious, dedicated, beyond the call of duty type of person. It's personal to her. This is her gift and calling. Doreen is so kind and friendly. She goes beyond the call of her job description. She is the type of person that if she can make it happen she will. I can remember so many times that if you have a question or need information she's there to assist. It's not about selling insurance to her but it's a relationship when you call or meet her for any length of time. She's like a family member. I can remember the time when we purchased a new car for our daughter while she was in college. I was so proud of Doreen that we could go to the dealer and they entrusted her enough to pay off the vehicle in full without going through any finance company. That's the type of rapport she has with State Farm. Agent is not the correct term for Doreen Jordan-rather friend but professional, personable, relatable, an enjoyable. You name it! You can find all of that in Doreen and her two fabulous daughters that are employed there in her place of entrepreneurship. She's one of a kind!!
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May 2023 by Mother Of 2 Dollz
I don’t recommend this company at alll!! I filed in March due to water damage to my property, they went from giving me $20k to $1k and then not even that!!They say my claim didn’t hold up when I literally have proooof for days and my landlord to vouch for me. This is crazy, I’m in my 20s with 2 kids. Now I’m stuck looking crazy. I paid over $300 insurance for absolutely no reason. This company a huge SCAM!!
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April 2023 by MOMMY 2
I don’t recommend this company at alll!! I filed in March due to water damage to my property, they went from giving me $20k to $1k and then not even that!!They say my claim didn’t hold up when I literally have proooof for days and my landlord to vouch for me. This is crazy, I’m in my 20s with 2 kids. Now I’m stuck looking crazy. I paid over $300 insurance for absolutely no reason. This company a huge SCAM!!
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November 2022 by Irma Gregory
Great Insurance Agent.And Lovely Family .My Church Family also.Highly Recommend
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August 2022 by Ieisha Williams
If you go to state farm in fairview Heights, Doreen is very nice. She is very pleasant and helpful. I would recommend to all.
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January 2022 by Ieisha love
If you go to state farm in fairview Heights, Doreen is very nice. She is very pleasant and helpful. I would recommend to all.
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June 2021 by Andrea Tolden
I have known Dorene since she was a receptionist for State Farm in Jeff Lype's office in East St. Louis, IL. She's very professional and pays attention to details. Dorene is extremely honest and will go out of her way to get the best coverage and rates for her clients. She's the greatest insurance agent ever! Thank you Dorene for all that you do to make sure my family and I are covered and safe. ❤️?
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November 2020 by Emerald Teramoto
Exceptional Service
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November 2020 by Young PistolP
She totally butchered my insurance policy. She does not pay attention to detail and does not follow through on her word. I would not recommend anyone use her services.
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November 2020 by GoalDigger 93
She totally butchered my insurance policy. She does not pay attention to detail and she does not return phone calls. I've called several times requiring information that I need. The assistant states that she is sending paper work over and never does. This is very unorganized. I would never recommend her agency to anyone.
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September 2020 by danny mosley
Treats you like family
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September 2020 by Keeaira Davis
My aunt housekeeper locked herself out of her car, and she called her agent and it was handled with care immediately
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September 2020 by daniel mosley
Treats you like family
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December 2019 by Daymion Haggard
Doreen and her staff are amazing! I would highly recommend using her. I have had nothing less than a great experience.
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December 2019 by Edward Fleming
Great rates for home and auto.
