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February 2024 by Shelia Kitchens
Leeds are the best great prices on the caps. Great employees I love the shop try it you’ll love the shop.
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October 2023 by Alex Ascencio
Rep at the store was helpful and friendly. Selection is solid.
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March 2023 by Sean Sweeney
My experience is too weird. I was called by an employee of the store to do a job for the Fairview Heights store. They said they were at the corporate office in NY... ONLY that's in Indianapolis. She had a thick NY accent though... and she wanted me to do my job "net 30"... which is almost never used for any kind of service call. I said no because I always get paid on completion of the job and I'm pretty sure that you're just not gonna pay me. She called me later and asked me if I would do net seven.And one more time after that thinking that she was calling another place.I'm sorry but if you're employees are actively trying to scam members of the community that you're in you need to have a little talk with them. As they're leaving...
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September 2022 by Cory S
Horrible service. The sales women was onthe phone loudly the entire time I was there.when I asked for help she got an attitude. I will never shop at Lids again.
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September 2022 by Jason smith
Great selection!
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June 2022 by Mike Sherfy
Great selection, but the staff really don't care what's going on
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March 2022 by Gene Forneris
Very good place, nice guy working there. He was very helpful.
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February 2022 by Greg Heffley
They were very rude and a got double charged on a hat.
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November 2021 by Mike
I called from the mall to confirm their hours. I was told they close at 8pm. When I arrived at 7:45pm, the cashier had the gate down and was frantically shutting down the cash register. This seems to be a complaint by other reviewers.
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October 2021 by Kevin Berry
Lids are getting very expensive
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September 2021 by Jemal “Mal” Barnes
I've been a loyal customer for over 16yrs and I went to Lids in the St. Claire Square, trying to get my decease baby stitched on my hat and the ruled cashier told he wasn't stitching any thing because he was close and clearly they are open til 7pm and I was in there at 5:45. That's just bad customer service and business
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June 2021 by Rebekah Staggs
The employees are rude and unprofessional.
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April 2021 by Sandy E
Very friendly. Great embroidery
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February 2021 by Kimberly Brown
I went in here. Very Unprofessional. They were so rude. They were being rude when you asked them questions and then would god stand around talking about customers for no reason. They act like nobody could ask them anything. I don’t like that when I spend my hard earned money. They hat completely not the way I wanted. I had to go take because of the no return. Like I i have names and they need to fired immediately because there was plenty of people saying that they will never shop here again if they still work there. I planned on getting 2 hats but just got one because I just didn’t feel my money should be spent in this store. John who unfortunately I didn’t get to help me was the only person actually willing to work for customers. The other person standing around talking about customers and the way they wanted there product deserve to go to hell. Byron needs to be fired his attitude makes you not even want to go in there and his friends the person who stitches the hats was rude around him but ok at the end but he needs to go to. Byron also just horrible all around I was about to take my money and go. I f you heard his comments you would feel the same way I feel right now. My hat is messed up I am absolutely disappointed. I didn’t get my hat put in a box like it is supposed to be in. They barley wanted to hand out bags for crying out loud. This store needs 0 stars.
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January 2021 by Jemal Barnes
I've been a loyal customer for over 16yrs and I went to Lids in the St. Claire Square, trying to get my decease baby stitched on my hat and the ruled cashier told he wasn't stitching any thing because he was close and clearly they are open til 7pm and I was in there at 5:45. That's just bad customer service and business