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August 2025 by Michael Hartline
Their promotions are so good and they have family plans
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August 2025 by michael avery
People here helped me transfer my number and made sure its working fine. Good service
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August 2025 by Brandon Vlogs
The rep was so attentive and she helped me transfer my data to new phone.
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August 2025 by John Antonovich
I will always come back to this metro just for the service they provide. Vinny absolutely is good with her work
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August 2025 by Cathy Bauer
Great service
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August 2025 by Monica Harris
Vinny helps me a lot everytime, when I have problems with my phone
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July 2025 by Kevin Mosley
The representative was attentive and helped me get a good phone in great deal
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June 2025 by Margarito Lopez
Very good plans and kind staff, the young lady helped me understand the phone
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June 2025 by Sarah Kehl
Scam artists! Went in to get new phone that was advertised as free, told them we wanted the free phone, and they immediately started asking “what’s your budget” and we assured them the free phone was our budget. They laughed. None of them were free. Fast forward a few months… another kid needed an updated phone, went online. Again, free phones with a new plan… called the number directly to avoid the scam artists in this store and the phone was, in fact, free. Don’t deal with this store. Go straight to corporate Metro. I want my money back from the non free, “free” phones we have been scammed into buying there.
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May 2025 by jacki ellington
Google disappeared off my phone and they were unable to restore it. Of course I had to buy a new phone. One of the guys was a little shaky to me, the other one was ok. Phone stores are a necessary evil.
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July 2024 by James Moulton
Do not use this dealer. Go to another store or preferably a different company. Definitely do not deal with Vinny. She is a liar and double talks. I've been with this company since 2017 and because of my experience with this representative I am leaving this company. Bought the home internet box and got it home and it only worked for 5 minutes then displayed no service. Contacted customer service and was told that new equipment would be mailed out by the store and it was their responsibility. When I contacted the store I was told by them that only customer support could do that. I was giving the run around on both ends. When I tried calling the store again my call would go straight to voicemail but when I tried from another number it was picked up. Took the box back to the store and was told we would have to wait till they got one in and they would call when it came in. Never got that call so we came in a week later and just wanted the box refunded but was treated horribly. Was told they couldn't refund it because it was past the return period even though we were waiting for equipment that never came to replace the faulty equipment. This business is shady. Please for your sake DO NOT waste your time and money with this store.
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June 2024 by dymetria dean
I’m only giving one star to leave this review if I could give zero stars I would! The young lady at the counter was so nasty and rude to me from the moment I walked in I left feeling terrible due to the service there was no manager so no one else to speak with I don’t recommend anyone get services at this location! She spoke to me as if I had no brain.
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June 2024 by The Great Satan
It reminds me of going to a third world country and getting a burner phone so that you can use it while you're in country. It just doesn't feel like a respectable modern American business. We have a foreign relative visiting and thought this would be an easy fix while they're in country for a few months but there's too many weird offers that are posted throughout the store but when you actually talk to people everyone has a different explanation as to the ins and outs of how the discounts are paid. We wound up just taking them to AT&T where we have our plan and adding them as a family member. Far cheaper in the long run and everybody knows that T-Mobile has a garbage network anyway
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March 2024 by Iquiria Nichols
If I could give no stars I would. Let me start off by saying Rocky is a lier, I went in inquiring to become a new customer. I purchased a phone I really didn’t care to purchase but I got it anyways just for the sims card. I was told by Rocky that if I did a survey he would wave the transfer fee to swop devices. When I went back he stated I still had to pay after I did the review. Customer service is very bad with the particular salesman.
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October 2023 by Marcos Luna
Ask for peter is a good salesman he helped me lot nice guy I have ever seen
