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March 2024 by Iquiria Nichols
If I could give no stars I would. Let me start off by saying Rocky is a lier, I went in inquiring to become a new customer. I purchased a phone I really didn’t care to purchase but I got it anyways just for the sims card. I was told by Rocky that if I did a survey he would wave the transfer fee to swop devices. When I went back he stated I still had to pay after I did the review. Customer service is very bad with the particular salesman.
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October 2023 by Marcos Luna
Ask for peter is a good salesman he helped me lot nice guy I have ever seen
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July 2023 by PAH
Was told a straight lie by the sales person about a $35 premium something or other she said was a mandatory fee. She also explained it as a "tax". I'm not sure what kind of bait and switch, scam BS these metro stores are pulling but I will be reporting the three stores in the Belleville, Ofallon, Fairview area to Corporate. Incase it's not clear, that's a crime to charge people a "mandatory" fee that's isn't actually mandatory. That's called fraud.
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May 2023 by Eligh Robertson
Great customer service from Dave very friendly
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March 2023 by Elizabeth “Beth” Myers
The customer service is very rude
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January 2023 by James Thompson
They lie about the devices they have to sell what they have to much of.
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December 2022 by ROBERT HOPWOOD
Hard to get straight answers and a lot of bait and switch with deals. If you like metro, then maybe you should go to T-Mobile.
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October 2022 by Paula Norman
I just got a new phone and new service. I just want to shout out a big " Thank you". I love my new phone. A great place to do business.
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September 2022 by Tim Baugh
Stood around for 20 minutes for the lady to be rude with me cause I was asking questions
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August 2022 by crzycatldy
They'll sell you anything and tell you it's the top of the line you barely ever have reception anywhere with these people
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August 2022 by Ezekiel Mackey
Shawn is a very nice and sellable works man knows what he's doing
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July 2022 by Odis Jordan
Horrible reception, upgrades costs along even after being a valued customer for years. Switching providers soon as possible!!!!!!!
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July 2021 by Mark Burgess
Very Good
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July 2021 by Justin Smith
Horrible
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July 2021 by Eric Hogue
Krystal ( the clerk) is wonderful.
