Petco in Fairview Heights is a well-maintained store that offers a wide range of pet supplies, including brand-name nutrition products for dogs, cats, birds, small pets, fish, and reptiles. Customers appreciate the friendly staff who are eager to help and provide good service, especially when picking up items for new pets or rescues. The store is known for its cleanliness and competitive pricing, with opportunities to save through price matching and rewards programs. Petco also features a veterinarian clinic on-site that visits regularly, providing vaccinations and other veterinary services. Customers often find this clinic to be very convenient, affordable, and less stressful for their animals compared to traditional vets. Some reviews mention that the store occasionally lacks assistance in certain areas like aquatics and that product availability can be limited compared to larger competitors. However, the store’s online shopping and pickup options, along with discounts like coupons, make shopping easy and economical. Overall, Petco is seen as a friendly, clean, and reliable place for pet supplies, grooming, and veterinary services, with positive experiences related to staff helpfulness, store cleanliness, and affordability.
Outstanding customer service and greats staff support
August 2026
Got my 16 year old rat pinchers nails done and a bath they took care of her like professionally as usual and she's a very difficult old girl but they got the job done
July 2026
The woman in the fish department was awesome very knowledgeable and very helpful will be going back next time I need something
