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November 2023 by Timothy Bandy
Great customer service an awesome tellers
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March 2022 by jihan hamzany
Brenda Wagner is an AMAZING manager. She always helps me out to solve my problems. I feel confident to share my issues with her. Also, I like to see her constantly because she makes me feel like I know someone who cares. If there are more than five stars, I will give her more.
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February 2022 by MCA Recruiter Change Your Life Forever PA Recruiter
This bank is the most incredible bank I ever experience. Excellent customer service and give me above and beyond experience every time I visit. I highly recommend this bank to everybody!
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October 2021 by Saves Money
Dominique Giovando was very helpful in helping me through the process I needed done. She also was a needed comforting listener as I vented on why I had to do that process ( Thank you Dominique , I know that is not part of your job description. However it was very comforting for me). I would actually like to give you more than five stars!!!
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August 2021 by Diane Brown
Brenda Wagner was very helpful in helping me through the process I needed done. She also was a needed comforting listener as I vented on why I had to do that process ( Thank you Brenda, I know that is not part of your job description. However it was very comforting for me). I would actually like to give you more than five stars!!!
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May 2021 by Elizabeth W.
I've had accounts here since 1997 when it was Community First Bank, watched it transition to Providence & now just went through it transitioning to First Mid Bank & Trust this weekend. Trying to get my login set up on the mobile app was a bit of a nightmare, but the folks at tech support were great! Very patient. Very kind. (I did get a little hot under the collar, but both people I interacted with were incredibly gracious.) I'm looking forward to continuation of the great experiences I've had for the last 24 years.
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September 2020 by Katelyn Kassel
Brenda Wagner and her team are awesome! She always recommends ways to save you money that make sense for your needs. Erica Pallardy is also great to work with, making everything seem simple and seamless!
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August 2020 by Linda Miller
I am not one to post, but felt it necessary because of the recent excellent service of Brenda Wagner and Brian Gibson of Providence Bank in Fairview Heights, IL. Brenda made excellent recommendations and she and Mr. Gibson assisted me with a PPP loan and the opening of a checking account. Great experience. Thank you.
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November 2019 by Rant Casey
Providence Bank is the best bank in town! I would have been so lost without the very patient and detailed guidance their staff showed me during my loan process, and I truly felt like they had my best interests at heart and I felt very comfortable and confident applying for my first loan through this bank! I highly recommend, I’ve banked here for years and will continue doing so ?
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July 2019 by Rachel C
Providence Bank is the best bank in town! I would have been so lost without the very patient and detailed guidance their staff showed me during my loan process, and I truly felt like they had my best interests at heart and I felt very comfortable and confident applying for my first loan through this bank! I highly recommend, I’ve banked here for years and will continue doing so
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July 2019 by Rachel Cima
Providence Bank is the best bank in town! I would have been so lost without the very patient and detailed guidance their staff showed me during my loan process, and I truly felt like they had my best interests at heart and I felt very comfortable and confident applying for my first loan through this bank! I highly recommend, I've banked here for years and will continue doing so 💜
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January 2019 by Dr. Kathleen Roche, D.C.
I want to give a shout out to Jeff Bullock of Providence Bank. He is a great banker. Providence has free accounts and even gives you gifts for referring your family and friends!! Who does that! Thanks Jeff for letting me know about all the awesome things you and Providence Bank can do.
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July 2017 by M.S. Simpson
First did not have the best service trying to resolve a problem with my 82 year old mother bank account...the person was very curt and rude, like we were bothering her because we were a small account...was ready to post scathing review but then Debbie stepped in. Her professionalism, patience and politeness was outstanding! She saved your bank from a one star review, take notice on how Debbie does her job...she was great, thanks again Debbie!
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November 2016 by md 20 20 discount
No atms.... went from a family to a corp...staff is excellent and evidently not involved in managent... community first no more...
