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April 2024 by Andrew Wise
Service was very good!
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April 2024 by Cindy Reichelt
BEST customer service EVER! Jess was wonderful to work with and we really appreciate her. Definitely will buy here again!
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April 2024 by Rhonda Radford
From the salesmen to delivery it was a great experience they work with your finances trying to get you the best value for your money. I could track my furniture on time delivery an set up. I will continue to purchase my furniture from them one room at a time and so should you.
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April 2024 by Carolyn Green
Service in the store was excellent. Pickup and delivery was on time and satisfactory
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April 2024 by Stacy Hudson
I have nothing but wonderful experiences at Value City Furniture in Fairview. I have made two purchases, one custom and one stock both through Phil and he’s very easy to work with and ensured I was informed and taken care of each time. The customer service and delivery drivers are great too!
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April 2024 by Dan Casson
He listens, will shop with Justin again!
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November 2023 by Mercedes Tejkowski
Associate Boyd Watson helped me get a great price on a nice sectional, he was very friendly and informational, I would definitely come back and buy again from VCF with Boyd’s help!
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November 2023 by Arnetrice Oliver
We came in looking for a sectional, but the one we fell in love with was shown in black leather. I informed the sales agent, Justin that we didn't want leather and he showed us the same sectional in fabric and the color I wanted. He even put it in the system so that when I came back after talking to my husband, everything would be in place. When I returned, he wasn't there, but I only had to show them the paperwork and it was seamless. Thank you Justin, you gave us gold star service.
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November 2023 by Meagan Marti
Boyd was very helpful in finding me and my family a couch. It was a good experience, if you visit ask for Boyd!
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October 2023 by Eric Harden
Jess was super helpful and kind! Jess when above and beyond with excellent service as a office lead! Please, everyone come by and ask for Jess she’s the best ????.
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October 2023 by Jordan Marks
Jessica was so helpful. She is the absolute most caring and hardworking person I have ever talked to when it comes to sales. She helped me so much. I own my own business and if I had her as an employee I would never let her go. She made my experience all worth it. She had amazing customer service and was very relatable.
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October 2023 by E Harris
Joey the woman who helped me is amazing and I can tell the role she plays on that team keeps it rolling. She took her time and broke everything down in the simplest way for a baby to even understand. I walked in curious and unaware and I definitely left a satisfied and proud customer. 10 Stars !
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October 2023 by Evan Howard
Me and my mother are moving into a new apartment and needed to completely furnish it. With that knowledge, we came into Value City in Fairview Heights. We were greeted by Tom and he helped throughout the entire process and was patient, kind, and knowledgeable! We are so excited that we got the entire apartment furnished for an amazing price. Can’t wait to be back:)
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October 2023 by Caitlyn Street
Phil is amazing! We literally walked in told him what we want and he directed us right to a piece that would work for us. He even went over and checked the clearance to be sure and found the exact piece in clearance!!! 10/10 recommendation. In and out in 10 minutes!
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September 2023 by Rochonda Jordan
Customer service was great. She was very helpful and she came to check on me. Her interaction was great. Joie is her name. She is an amazing sales rep.