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March 2023 by Bill Packheiser
Rob was exceptionally knowledgeable and nice! I would recommend them to anyone!
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July 2021 by Megan Smoes
Our experience started out with some pretty good customer services. They drew up all of our cabinets in their program and gave us print outs of what it would look like. We waited about 6 weeks for them to arrive. When they delivered, they only gave us 30 minutes notice that they were coming. When the delivery guy was unloading the cabinets, instead of using a dolly, he was turning them end over end. When we opened all of them, there was one that was cracked and broken. As we were going through the delivered product, there were missing pieces. This was also when we realized that we were going to have to cut pieces of the cabinets to make it fit. This was not explained to us and it made putting them together very difficult. There were absolutely NO instructions on how to assemble them. When we called to have the broken cabinet replaced, they were adamant that they sent all the correct pieces, and I had to tell them many times that we were missing some of the product. The replacement and missing product took another 4 weeks to be delivered, and then the missing product wasn't even correct when they sent it. When I spoke with the general manager and expressed my frustration, he NEVER apologized for the inconveniences and just kept saying, "that's how cabinetry works." We requested some sort of refund for the hassle we have been put through and the response we got was, "We will request a refund but it likely won't happen because we have replaced everything you asked of us." We are currently still waiting on the second set of missing product. Overall this has been the most frustrating experience and I absolutely would NEVER recommend this company to anyone.
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February 2021 by Carol Baker
wow we have the most beautiful cabinets. Our friends are very impressed.We are happy we went to Farmer city to buy our kitchen cabinets and we really looked at several different places. Service is super
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January 2021 by chad hemming
Waited over an hour to talk to a sales person. They only acknowledged us once. Then another person came in and they immediately helped them. I won’t come back....sorry you just lost a $20,000 sale for my remodel. Rude rude rude.
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October 2020 by Mike Peterik
Great kitchen design. Helpful and had great options.
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February 2020 by Calvin Lunny
Like dealing with Rob.
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April 2019 by Ruddie Hobbs
Gail was great! Very informative.
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April 2019 by Mickey Lang
Great cabinets and great service
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June 2018 by Kelly Matthews
I can not be more excited about my cabinets! They are beautiful and the quality is definitely noticeable! I asked my contractors if all cabinets are this heavy and they said no, these are built great! Minor flaw on the door and my sales rep Rob got it handled very quickly and ordered a new one!
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November 2017 by SCOOTER Summers
Great people . Many choices great deals
