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February 2024 by Becky Cannon
The people were all so nice to us and our dogs. Dr. Ulm gave extra care and we so appreciated the time she spent with our dogs.
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February 2024 by mert zook
We have a shih tzu and approx. 6 years ago we got him and wanted to have his airway opened up with laser surgery on his nostrils. Dr. Ulm performed the laser surgery with excellent results. Dr. Ulm has been our veterinary since. and very pleased with the service's received. Annual Maintenance, check up's and required treatment vaccine/services costs May deter fixed income seniors from acquiring pets. Seems all veterinary services have became very pricey through out the clinics, but would choose ULM vet clinic again for our needs.Charles D. Zook
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January 2024 by renee neiheisel
Very nice intelligent staff. Always answers question they explan everything. They have displayed teamwork everytime I've been there with my pets
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January 2024 by Tyler Jones
This office has been great to us for almost 2 years until they weren't. My dog almost died due to a bad reaction to a rabies vaccine given to her by dr Ulm. I got a notice from PAWS that threatened to impound my dog if i didn't get her yearly rabies vaccine so i called Ulm on Saturday and left a voice mail because they were closed. I understand they were closed, that's why i left a voice mail... but i didn't get a call back Monday morning so i called them at 11:44am Monday April, 25, 2022 to talk about what i should do about this. I never accused them of ANYTHING, i was simply asking questions calmly. In the middle of one of my questions, the lady who answered the phone interrupted me, dismissed me completely and told me the doctor would call me. I said, "you know what, I'll just come up there and get the records" they did NOT like that. I guess they took that as a "threat"(see attached pic) note that her "detailed" report left out what alleged threat was. I'm not interested in getting into a power struggle over my dogs records, i just wanted my records so i could have them in hand and shop for a more professional vet. I called back a few minutes later, doctor Ulm answered and she was VERY RUDE. She wouldn't let me talk. She refused to give me the records for my dogs treatment, she told me she doesn't want to care for my animals anymore. It was sad. She lost control of herself and it felt like a bad breakup... all i wanted was my records so i could take my dog somewhere else today. She told me she would send the records to the new vet and asked who it would be. I told her it was none of her business, i just want my records. So after realizing that this was more about control and not about the care of my animal, i told her if she didn't want to give me the records i would show up with the police(never should've gotten that far), so i hung up and called them, they did not call me. The officer picked up my paperwork for me. Inside i found a doctored dishonest review of the situation(attached) which accused me of threatening her which did not happen. I wouldn't threaten her and then call the police... that's dumb. I just wanted my records because at this point i did not trust her. She knew last year my dog almost died, she paid for the treatment to her credit. She also got my dog better again very quickly. I will give credit where credit is due, but incompetence is what caused last year's situation in the first place. I will never go back to her. The fact that the rabies vaccine she gave my dog last year almost killed her and she wants to charge me for another exam to confirm this tells you all you need to know. She should've been a writer because she's much better at writing stories and doctoring the truth than caring for animals. Again, I'll give her credit for the story she wrote, but just like her service, she left out some important details.
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January 2024 by Kenny Oldfield
We absolutely love all of the staff. Our dogs are very well taken care of here. I highly recommend Ulm Veterinary to anyone.
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December 2023 by Alex Carlson
Very compassionate staff. Staff take time to explain procedures and reasoning behind choices and recommendations. Takes into consideration the concerns of the pet owners while being advocates for their patient's overall well being. Very reasonable costs. Highly recommended.
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December 2023 by Donna B
Office truly cares about your pet and you. We have been thru an emotional moment with them. The compassion is honest. They give excellent care. Always answer questions. Never rush you. We will never go anywhere else. Highly recommend them!!
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November 2023 by Liz Bainbridge
The staff and Dr Ulm are amazing! They explain everything, take their time with you. I feel like they treat your pet like they would their own… you get a big town Vet in a Smalltown feeling <3 Glad I chose Ulm Veterinary for my Wrigley Girl…
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November 2023 by stan redmond
Great team here!. A friend recommended this place and after taking my dog to them after a bad fall, they went beyond expectations in caring for my dog. I won't take my dog elsewhere. A+++!!
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September 2023 by Mary Maradiaga
The staff was amazing with my little kitty. She got spayed and everything went really well! Will absolutely be back!
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September 2023 by Bonnie S
Very friendly staff, Holly is great. Dr Douglas is very nice and takes her time to keep you informed on pet care
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September 2023 by Karri Laible
staff is very caring, sweet, and patient. Love that they have a side door for extra nervous pets. They are awesome.
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August 2023 by MP Lewis
WOW ! I am honored to have gone to Dr Ulm for the final day of my father's cats life. Thank you very much for the care you provided. To your staff, Thank you as well.
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July 2023 by Nadina Spence
I trust Dr. Ulm & her staff with my precious pets. Very knowledgeable, kind, & caring.
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June 2023 by Franke Keefer
I was able to quickly schedule an appointment for my new dog. Everyone was friendly. The doctor answered all my questions. Everything was clean and welcoming.
