I always have a great experience at this branch, but Daniel really went above and beyond. He helped me with my account and took the time to walk me through everything until the issue was fully resolved. He was patient, professional, and genuinely cared about helping. Couldn’t recommend Daniel and this branch enough!
November 2025
I have nothing but great things to say about the staff at the Flossmoor. They take care of me and know me by name, and that is a great feeling to have as a customer of this bank.
October 2019
Ashley Smith is an awesome banker. She is always professional, patient, forthcoming and she is truly the only reason my wife and I continue to bank with First Merchants. We'd love to see her as a branch manager or district manager. First Merchants is awesome with Ashley
