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October 2019
Ashley Smith is an awesome banker. She is always professional, patient, forthcoming and she is truly the only reason my wife and I continue to bank with First Merchants. We'd love to see her as a branch manager or district manager. First Merchants is awesome with Ashley
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June 2019
I work here an receive nothing but complements on my customers service.
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April 2019
Avoid the headache if you can. I am not sure how this union was rated so highly on Forbes list. I have been using First Merchants (what was once Citizens Bank) for 24 years and it is not only a large inconvenience but it is severely lacking in customer service.