FitnessFactory.com is an awesome place to get all your home gym gear. The business offers a wide variety of machines, weights, cycles, and much more, with multiple price points and used equipment as well. Their products are made well, sturdy, and of great quality. The sales team is helpful, pleasant, and very knowledgeable. The staff genuinely cares about finding the right fit for each customer's needs, providing outstanding service and an incredible experience. The team is fantastic and commendable, ensuring a hassle-free process from selection to delivery, which includes setting up equipment in the home. The warranty department is also quick to respond for any part replacements. Customers report unbeatable prices and great deals, noting that the price can't be beat. Many have been loyal buyers for decades due to the consistent quality and great customer service. For anyone needing a home gym or fitness equipment, this is the place to go.
The KB quality has improved tremendously from 10 years ago and they are reasonably price! Their sales people were great too!
March 2026
I stopped in to purchase a weight system today and had a great experience. Ken Maxie provided the best customer service that I have received in a long time. He was knowledgeable, helpful and friendly. Highly recommended!
December 2025
My first time coming here and all I'll say is 5 stars are not enough.
This place is phenomenal and Ken & Edgar are the absolute best!!! The customer service is off the charts with these guys and this is how every place should be.
