-
September 2023 by Karen K.
Shauntell was the sleep expert who assisted us to buy two twin mattresses during the past week. She was very helpful and patient with us as we were deciding on buying a different type of mattresses for each bed. We had to return a box spring because of the height, and again she helped us through that process. We were very surprised how easy she made it. I had an equally positive experience with the delivery. The men arrived in time and were very courteous. They did not seem bothered at all that they had to take the box spring back. We've been buying mattresses for 40 years, mostly from stores like Macy's but I'm glad that we decided to shop at MattressFirm.
-
September 2023 by Rosa Vaughan
The agent at the store was very nice. Sorry I don't remember his name. He asked me questions about my sleeping habits to help me choose the best one for me. He had me test a couple of them to be sure of what I wanted.
-
August 2023 by K. H.
Visited to buy a mattress & frame for kid going away to school. I wanted to avoid memory foam/mattress in a box if possible & they had a nice range of options & were helpful as we made our choice. They were able to get the items quickly and overall a pleasure to deal with. Price came in below my original (modest) budget even with nice upgrades and good quality pillow top mattress (no mattress in a box!).
-
August 2023 by Susan Buss
Had a fast, easy, pleasant time buying a mattress from Omar. He was very professional and helped me understand the mattress jargon. This is my 2nd time at this site, and would def visit again!
-
August 2023 by Zack White
Manager Shauntell was very nice and took me through many different mattresses to find me the right one. She was patient with me and very knowledgeable on the topic as well! Thank you
-
June 2023 by Barbara Ciancio
I really like doing business with the Forest Park location. Keith knew his inventory and explained the things to consider. I had looked at the website before going in and pretty much knew what I was looking to purchase. Keith answered all my questions so I felt confident with my selection. We purchased a mattress for my son last year from this same location and were equally satisfied with the service and product line.
-
June 2023 by Eric Savoie
We had a fantastic experience with Chantal at Mattress Firm. She was very friendly and knowledgeable, and made what could normally be an overwhelming process instead be pleasant and easy. It didn't take long to narrow down what we wanted by her understanding our needs. We're super happy with our purchase and would highly recommend it!
-
June 2023 by Debra Williams
We could not have had a better experience! Shauntell was very educational and professional, and helped us arrive at the best decision. We’re looking forward to sleeping on our new bed.
-
June 2023 by Esaú Medina
Let’s just say this is by far the BEST shopping experience, period! I personally bought my Tempur-Pedic at an actual TP store however I accompanied my boyfriend to mattress shop and I’m so jealous of the amazing service Shauntell gave us. Talk about being a vessel of overflowing knowledge, took her time, never rushed us and so so friendly…like funny funny!! Feel like going back to the TP store and asking why they didn’t treat me as amazing as Shauntell treated us LOL. Mattress Firm got a great one here, hope she’s still here for when it’s time to buy my new TP bed!!
-
June 2023 by R S Thomas
The store MANAGER made my mattress shopping experience PERFECT! Her knowledge of the mattress products, options and personality was unmatched!
-
May 2023 by lease-AGH E.J. Pereira
Mr. Keith provided exemplary service. He was patient, knowledgeable, kind, and had a very gentle sense of humor, which was much appreciated. I will recommend Mr. Keith in the store to anyone in search of a mattress.
-
April 2023 by Andre Hinton
Keith took the time to help me find the right mattress and frame for me. He was very professional and very patient with me. For that I am very grateful.
-
April 2023 by Sarah Peace
This was my first time looking for a mattress and Keith was so helpful! He helped me figure out my needs as well as my partner's. He was very informative and was able to get us exactly what we wanted! Highly recommend that man!
-
April 2023 by ᴍᴇɢᴀɴ ʙ
Shauntell was incredibly professional and helpful when purchasing a new Tempurpedic! She went out of her way to assist in the right fit for my daughter and me! Thanks!
-
April 2023 by Damali Ellis
The salesperson was very knowledgeable and helpful. She made us feel very welcomed and comfortable! Loved it !