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“Both representatives were very friendly and patient as my spouse and I tried to figure out what kind of bed we want. They answered our questions and gained our trust, largely because they did not pressure us or steer us toward a particular brand or mattress. Quite a team!”
“The young man that helped me (Steven) was top notch! I told him what I wanted and he pointed me to the perfect mattress on the first try. I was out of the store in record time!
Thank you Steven for a very positive experience! Have a Wonderful New Year”
10AM - 6PM
3650 N Western Ave Ste B, Chicago
Mattress Stores
“JJ was so helpful in helping me pick out a mattress! She was super helpful, patient and knowledgeable, and showed me multiple options in my budget range. She answered all of my questions and was really great to work with!”
“I had the best experience here with Julio. My husband and I needed to buy a new king size mattress and stopped in to see if we liked anything with the intention to continue to shop around. Julio spent a significant amount of time with us understanding what type of sleepers we are, what issues we needed addressed, and testing every mattress to find the best fit. He was incredibly knowledgeable of the product and respectful of our budget. We just got our mattress yesterday, and so far really like it, but even if we didn't I would still come back to this store to work with him due to his customer service. He never made us feel pressured to buy, but made us feel so confident in the mattress we were leaning towards that we ended up purchasing and we are so happy we did! We will be buying all our new pillows and mattresses from this store and Julio!”
“We had a great experience at Mattress Firm thanks to Victor. He was incredibly nice, patient, and very knowledgeable, taking the time to answer all of our questions without any pressure. We also had a credit under our warranty and Victor was especially helpful in explaining how it worked and walking us through our options. He made the whole process easy and stress-free. Highly recommend working with Victor if you’re shopping for a mattress!”
“I love how the young man help find us a new bed each. I also liked trying the moveable base that does feel good on the spine I might get one in the future. Angelo was wonderful very professional. He knew all about all the beds and understood what we wanted and needed. <3 <3 <3”
“Caesar was friendly, knowledgeable and very professional. He answered all of our questions without any hesitation. He was truly a pleasure to meet and do business with.”
“Ulysses and Shauntell showed great customer service. They went above and beyond to show us specific details of each mattress we were interested in. They truly made our mattress shopping a pleasant experience. Definitely recommending them to family and friends.”
“I just had the best bed purchasing experience of my life. I needed to buy a new bed for my mom who's in assisted living. Sam took such good care of me, he told me they have a lot of experience with this, and they have a program specifically for this situation. You choose the firmness of the mattress, whether it's a 1 year, 5 year, or 10 year mattress, and the height of the boxspring. Sam is extremely knowledgable and explained everything very well. And the bed is being delivered in 2 days! I wish I could give a 10 star review.”
“Matt was very helpful , friendly and informative. Worked with me and gave me great advice about the different mattresses. They were for a rental property and he guided me about tips and details to keep in mind specially in such a property. Scheduled Delivery was also within 2 days which was great !”
“Rudy was phenomenal to work with. We had some prior knowledge of the product before stepping through the door as current owners of one, and although we ended up working with his manager, Awab, when we returned to purchase as Rudy was with another customer, it was Rudy and his transparency,
knowledge, and no pressure approach that sold us. The beds are great, everyone knows that, but for an enjoyable sales experience, make a visit.”
“Mr. Frank Singleton was extremely friendly, knowledgeable, and patient with me and my husband in the purchase a new mattress and box spring. Thank you very much.”
“John was extremely friendly and knowledgeable. He sold us what we were looking for... not something extreme. The products came the next day, and everything was perfect!”
“Rick is very knowledgeable. We were there for less than 20 minutes. During this time I made a selection on a queen size mattress, completed a credit check then purchased a mattress, the frame and cooling pillows for delivery. Very efficient and fast.”
“Had a great experience with furniture delivery and set up! They were here on time and the entire set up of couch, coffee tables, end tables, kitchen table, and rug took only an hour. They cleaned up afterward. It was flawless. The furniture exceeded our expectations given what we paid for it. Thank you! 10/10 recommend!”
“Purchased a mattress with the assistance of Camila, one of Saatva's sales staff. Both her product knowledge and guidance in helping us choose the correct mattress were excellent. I strongly encourage anyone looking for a Saatva mattress to reach out to Camila.”
“Best experience we have had while mattress shopping. Garry and his son couldn’t have been any more kind and helpful. We will be back for all our out mattress needs.”
“Always so happy with the selection and service provided by Furniture Avenue. They go above and beyond to make sure their customers find what they need and truly take their time making sure all the pieces come together. I never feel rushed or pressured into making a quick decision. I appreciate their attentiveness and the quality merchandise they source!”
“The customer service was everything. Eddy was very helpful and patient with helping me pick a couch. When it was delivery time, the couch was extremely too big. I suggested just sending it back and coming to pick something else. The delivery guys refused to give up and did everything in their power to get the couch in. Service 100/10”
11AM - 7PM
7760 S Cicero Ave, Burbank
Mattress Stores
“Great experience! Carlos was very helpful and allowed us time and space to view all our options. Check out was quick and efficient. Prices were perfect for our budget.”
“Working with Joseph was as easy as it gets, he was kind and helpful even with out of state delivery! I will never be using another mattress store. Highly recommend!”
“Love this Company and their Mattress Toppers. I bought one 5 years ago, and am still sleeping on it. It's still great, so when I got a new mattress for my guest room, I bought another. Guess what - the price hasn't changed 1 penny. They are a top notch company, with a top notch product. Couldn't recommend more.
Took me a minute to track down the company as I couldn't remember their name, but still had their old email. YAY”
“I’m so glad we stopped in. Our shopping experience was stress-free. Conor and Brian were super knowledgeable! We can’t wait to get our mattress delivered—the free delivery and set up was a great plus! They also threw in extra deals like a free mattress topper. At this rate, we’ll be lifelong customers and would recommend to anyone we know.”
“I have never, and will never, purchase a mattress from another manufacturer as long as this team keeps producing the same high quality product that they have been for the past 25+ years I've known them. I recently purchased a new mattress after 11 years with my old one. It was still in great shape, but just was time. Their team worked quickly to get us our mattress in less then a week and I can't say enough good things about it. The build, the quality of the materials used, and the overall look completely transformed not only how we sleep, but the overall look of the room. The sales team knows their stuff, which take a huge burden off me as thebuyer.
From the customer service, to the final delivery, you don't get this kind of service and quality anymore. Family owned, local, knowledgeable, and one heck of a mattress. Buy from this shop -- you'll love it the moment you lay down.”
“I WENT INTO THE STORE AND DANIEL WAS A GREAT HELP☺️ I WALKED IN FRUSTRATED BECAUSE I HAVE BEEN LOOKING FOR A MATTRESS THAT WON’T COST ME A ARM AND LEG AND HE HELPED ME OUT HE WAS VERY PATIENT AND KIND?ALSO I GOT ME A COOLING PILLOW AS WELL? THANKS AGAIN DANIEL☺️ I WILL BE SENDING CUSTOMERS THIS WAY I GIVE IT 5 THUMBS UP ????????????❤️”
“Exelent service. They all very friendly and answer all my questions . I got my bed on the estimate date and they assembled for me I didn’t have to worry about anything. I highly recommend.”
“The quality of product and quality of service are equal. Both are of the highest caliber, on any scale that you wish to measure them. It's easy to just say that a place is "five-star". It's difficult to say, "this is the ONLY place that I will ever shop for a bed". That goes for myself, as well as my entire family. We've been shopping there for a very long time. Pretty much as soon as they were in business. I've never had a complaint, and I've never heard any complaint from the numerous family members that utilize their service.In addition, you'll know that you're dealing with a very honest, fair, and extremely pleasant individual, anytime you walk in the store. THEY ARE THE BEST. Simple as that. I have over 3 million views on the reviews I've provided for Google maps. It will be hard to find another comment, like the one above, on my personal page.I say all of the above with conviction and confidence.(The pictures provided were taken after picking out my new bed, in West Rogers Park, upon returning to my condo. I will add pictures of the final setup on a later date...)The 2 new pics are with the frame, which has storage drawers below. Recommended by Shaya, at Matress King. It's a sick set-up!!!-✌?”
“It was hard to find a mattress to fit my custom bed frame for affordable price and this place talk to me about what mattress I need for the custom bed frame. Since he said it was custom I thought it would be an outrageous price but when he handed me the receipt I was glad that it was an affordable price for me to buy. If I ever need another mattress I would definitely buy another one.”
“Went to five star on 87th and cicero sales person and treatment was always great today I just received my last of my living room set my delivery guys Abu , and Mohmoud were so good and delivered & set up my furniture in great condition they are great thank you once again , ?”
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“Edwin and his partner installed a new stove and removed the old one. They were timely, efficient, friendly and professional. They took care of every detail and left me with an excellent install and no trash. HIGHLY recommend.”