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March 2024 by Maureen C.
I have been going to this location for years, but recently I have been very disappointed with the staff and service and in particular the manager Alex. I remember him not being helpful in the past, but I still kept going. However, after my experience today trying to get an oil change, and with him not being helpful at all, I've decided I won't be using their services anymore. Plus I think I was being overcharged anyway. Jiffy Lube might cost more, but at least the customer service is great and to me that is what really matters.
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February 2024 by Rod Waller
very helpful manager is very helpful and caring person
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February 2024 by Jennifer Rice Schmidt
Great service. They were able to find a nail in a tire that a car dealership could not. They were short staffed but did their best and got me out in an acceptable amount of time. The manager and mechanic were both friendly and helpful.
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February 2024 by Kim Haynes
♥️
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February 2024 by Jennifer Riddle
These Guys are the best and most honest mechanics I have met in forever. My husbands family owns a dealer But I take my car here . Ralph is The Man.
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February 2024 by David Loofbourrow
Mixed experiences here. Recent oil change was great. Last visit, they didn't communicate when car was done and when I get back, they hadn't accomplished anything with various excuses. I would have expected a phone call at min.
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January 2024 by Moe J.
Service was good. Facility needs a major over-haul including an exterminator and the employee's are loud and like using profanity. Customers shouldn't have to listen to that non-sense.
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January 2024 by Darian Sims
Left my window down and the window malfunctioned. It's 2 degrees in Chicago right now...
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January 2024 by Melinda Peterson
Pep Boys was very flexible with me and the appointment time. They were quick, friendly and professional.
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January 2024 by Nieta Walker Dortch
The service was great! Wait time was accurate. And the pricing was affordable.
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December 2023 by Michael Atkins
Don’t go to this place. Take an appt for an oil change day before. Show up for appt and say they can’t do it. Didn’t even call to say that they couldn’t do it. Very unreliable and the guy handling behind the desk was a lazy terd. Would suggest going somewhere else, even if you have an appt they might not take you!
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December 2023 by Slowscaped Music
Collectively the entire team has 1 brain cell, they'll scare you and try to get you to spend more money.
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December 2023 by Brenda Wright
Use the bathroom before you go. It a long wait.
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November 2023 by Kathy Bezinovich
quality work performed and easy scheduling
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November 2023 by skeleton john
Dont even bother bringing your vehicle here. Brought my van in for brake service, they had it on the lift and failed to perform the work needed, despite the obvious need for new brakes. Decided to give them a second chance for a leaking tire and according to the counter guy, my “van does not fit in their garage” even though they have worked on it before. Despite all of this decided to try again for my personal vehicle with a tire leak. Was told by the counter that there was no time for me that day because of 6 cars ahead of me, at the time there was one car in their garage and multiple technicians. You’d have more luck at any other shop.
