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February 2024 by Deborah Guyer
This hospital does not staff properly. It does not rehabilitate those with mental illness. Dr. Nagra does not seem well educated with medications, instead she over medicates to the degree of harming her patients. Two North is poorly managed and staff discriminates the patients. The hospital is a revolving door that takes anyone off the street and makes you feel like a lab rat. It feels like a prison
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February 2024 by william Rawle
THANK YOU !! @ OUT PATIENT CLINIC STAFF.. Gail and JudithTHANK YOU DR MEERA?. Caring compassionate and involved. I am not easily impressed...?. Couldn't find a psychiatrist that would schedule me within 6 months ??RIVER'S EDGE HOSPITAL PSYCHIATRIC, evaluated me within 2 weeks, assigned me to Dr Meera and I Was getting treatment for my severe ADHD by the end of the month.Everyone is positive courteous smiling and professional. THEY HAVE EARNED THIS VERY POSITIVE REVIEW WITH THEIR QUALITY AND COMPASSIONATE CARE.A VERY HEARTFUL THANK YOU!!RIVER'S EDGE HOSPITAL
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February 2024 by Meg Spillane
Do not come here. I am currently a patient here for outpatient psychiatric care. Each time I have waited at least 30 mins for my appointment. It is extremely hard to reach anyone, and they basically won't answer any questions over the phone, they make you come in and see your doctor, no matter how simple the question is. I just waited over an hour for an appointment I took off work for, only to be told after waiting when I decided to go to the front desk that my doctor had an emergency and wouldn't be coming in. I asked why no one told me this when I got there and they said "It just happened this morning". Okay??? I got here this morning, so that would've been a perfect time to tell me. I will absolutely not be returning, as it is clear there is zero respect or care for their patients time. So disrespectful.
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February 2024 by Stephanie Vail
The staff (MHA and Nurses) are the only positive thing about this place!! The staff were amazing!! The cleanliness is disgusting and any staff above MHA or Nurse are not honest with patients
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February 2024 by Daisy Ruiz
For the attention right now I can only give it one star since I just arrived with my son but I will be giving my reviews of this place in the coming days
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February 2024 by Maia Scholer-Bruno
Absolutely outstanding care! I was in the adult disability mental health ward, and I couldn't be happier with it. I had a great emotional outcome, never feeling unsafe since. Every single nurse and doctor was friendly, helpful and professional. I liked that even though we all had varying degrees of mental and/or physical disabilities, they treated us like adults, while catering to our individual needs. I highly recommend this mental health ward to your loved one with a disability. Thank you so much for your outstanding help!!!
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February 2024 by laura zavala
My daughter was admitted here and this place is horrible! My daughter was in a fight and we never were informed! The doctor was not a doctor it ended up being a social worker after reading the papers! No one answers the call then they lie and say she rejected the call. People need to care more about childrens well being ! This ain’t no 9-5 this is a serious place to work at and care! To top it off all I see is responds saying “sorry please email here and nothing gets done”
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January 2024 by Keisha Shores
0 Stars in reality. This facility should be shut down.It feels fraudulent to call what is being offered here mental healthcare. I am traumatized
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January 2024 by Kayla Lardi
Had a family member recently admitted here the staffing is unorganized,unprofessional, and ignorant if I could leave 0 stars I would
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January 2024 by FE 6212
They took good care of my daughter n they have rlly good staff
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December 2023 by Maricela Zavala
Horrible place, horrible Dr's. Do not trust what the Dr's tell you. They don't help, they just wanna put you on medications and switch them out every other week.
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December 2023 by Ronald McCullough
An employee named Darnell hung up on me. He works in the child ward.
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December 2023 by ThisIsShe _
If I could give 0 stars, I would. My little cousin was admitted Wednesday. We have custody of him. We have been calling every single day since then to see what's going on or to speak with his caseworker or Dr. No one picked up the phone. We thought I'd get to see him Sunday but looked up on Google that there are no visitation to adolescents on weekends. I'm going up there anyway because no one will call me nor will they answer the phone.
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December 2023 by madzx
my experience here was... okay. the staff were decent, special thanks to mr carlos, mr tremaine (i forgot how to spell it), mrs may and mrs emily. They need a raise! they are all so protective and taught me and others so much, mrs alana (i think that's her name) was sooo nice. the food was a hit or miss, the dayroom is soooo chaotic omg. kids would throw milk cartons and food during breakfast, it was almost impossible to heal in there, patients in there were either your bff or your worst nightmare. overall, i would recommend only if you can handle loud stuff 24/7.
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December 2023 by Gerardo Porras Jr
I was called by the hospital and asked if i still wanted to be on the waitlist for therapy & said no thanks but i need a psychiatrist due to some issues i was having. I was intoxicated when they called, they kept asking me repeatedly if i wanted to harm myself or others & after 15min of this i admitted that I was miserable & didn’t care if i died, i was manipulated using the power of suggestion to say that I was suicidal when i wasn’t i had no plans to do so.I was self medicating for insomnia, the psychiatrist gave me medication that made the insomnia worse i told him not to prescribe that unless he gives me a sleeping pill. I was given bupropion & hydroxyzine, neither helped in any way, my heartbeat was 124 lying down in bed from severe anxiety/bupropion & no matter how much i complained about it nobody could help me. I went 4 days without sleep, i quit taking the bupropion & was able to sleep after begging for trazodone.Some of the staff were very rude & loved to belittle us or start arguments with patients. My roommate said the night watch staff were shining their flashlight on me because i used the sheet to cover my eyes & ears to sleep, they kept me awake for a day or 2. Also the food was really bad especially breakfast, portions were fine i lost 13lbs which I’m thankful for in a way but nobody enjoyed the food there. I was told that it was my fault for answering the phone & admitting i was somewhat suicidal, i believe it’s unethical & dangerous to manipulate someone under the influence of drugs/alcohol, i was harmed not helped at this facility.The doctor was named Puszkarski who actually said that he was afraid to treat me because of previous drug abuse before i was admitted so i couldn’t be medicated for anxiety or adhd as a result. It was the worst experience I’ve ever had with a psychiatrist or hospital, I’m chronically ill so I’ve seen dozens of doctors & prescribed almost every medication for depression so i know what works & what the side effects are but my doctor wouldn’t listen. From day 1 i asked for trazodone i didn’t get it until my 5th day there, i only slept about 5hrs in 1 week while there. I’m still in shock & disbelief as to how my case was handled, it’s revolting to think of how poorly they treat other patients especially those with drug problems.The pediatric inpatient ward is night & day by comparison i was there in 2007 & it helped so much it was a great experience that i do recommend honestly, the adult unit was a nightmare i was basically tortured with sleep deprivation & mild benzodiazepine withdrawal too which wasn’t treated although i was under medical supervision they still didn’t trust me, the level of care i received was inadequate & it’s alarming how strict my doctor was regarding drug use. They made my insomnia much worse that’s all i can say.