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August 2025 by Federico S.
This Walmart on the corner of DesPlaines and Roosevelt Rd is racist towards Latino people. I was born and raised in this country and served, as has my son. I was told to learn to speak English when asking a simple question about valve stems at the tire department. All employees back there continued to make comments about "people coming to this country and not speaking the language:" I hold two degrees and speak fluently. Abominable behavior obviously supported by management here.
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December 2024 by John Y.
Went back again for an oil change recently. Third attempt to get an oil change. Bottom line: they simply don't care to provide good customer service. Make an appointment; doesn't mean a thing. "Sorry" is not in their vocabulary. Not even going to bother telling you the gory details; you would probably think I was embellishing. Just take it from me, you would either be laughing your head off or your blood would be boiling. I'm just trying to save others the time and aggravation.
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November 2024 by charlene p.
Walmart in Forest Park Il is the worst Walmart in Illinois. The is unhelpful. the order pick up is the worst department of any business Illinois a bunch lazy no working people I have every seen in my 40 yrs. Need to close it down
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August 2024 by Kevin A.
If you could pick a worse staff for this job it would be a improvement to this location. The coaches in auto are a joke; I would never shop in this location for auto. The prices are ridiculous but the bright side is you have a large number of Walmarts in the city.
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August 2024 by Heather H.
*Custom Cakes Bakery Review* Do you know you can order custom cakes on the Walmart website and this Forest Park location creates them the best. For $30 you can give your kid their dream themed cake complete with cute accessories and designs. Everyone is always raving about the cake at my parties and they die when I quip "Walmart Bakery!"
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July 2024 by Karen Q.
I had gotten my tires replaced back in December, since then they drove great until my tire pressure continuously kept getting low. I took it to my local tire shop and they told me that who ever put my tires on did a horrible job. My tires were leaking air from the seams, no punctures! You can't get through to anyone at the auto department to even asked for assistance. Save your money.
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June 2024 by Mason D.
Shoutout to Jackie she is doing a great job she helped me when nobody else would and made up for my terrible experience great person and hard worker
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May 2024 by Shirley G.
Walmart has the worst customer service l have ever had to deal with, in store is bad but you can forget about online all they do is give you the run around. I've ordered things stuff for vacations that have been delayed and not delivered until l've returned from vacation, but the return policy is the same, l've also ordered from market place (no returns) but how can they have a no run policy if they send you the wrong item or it's the wrong size. I took it back to the store they told me to call, l've done that over and over without success, no more Walmart for me period.
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January 2024 by Mohammed H.
I visited for my appointment in Tyre shop at 8am Jan 18th at Forest Park Walmart. The guy named JOHN never disclosed his last name.He said you may be criminal I won't tell you. He is not supposed to entertaine customers because he was too rude in conversation and does not know what he was typing in the computer giving all wrong information. I told him you are not polite to talk. He said I DONT GIVE A F***. I looked for store manager George but not able to meet him. I left my number with his assistant. George never called . I think Walmart has taken for granted they don't care about customers . If I have to give negative star that will be most accurate.
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January 2024 by Linda R.
I like Walmart, I love the sales and the variety of products to choose from, the food prices are good on a lot of foods and the pickup makes it a lot more convenient.
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December 2023 by Tyion R.
This Walmart is terrible. I purchased AirPods when they were on sale for $69. A month later they started acting up so I try and do an exchange. Customer Service told me they couldn't exchange them because they don't do exchanges anymore but they can only give me a refund. I tell them that wouldn't work because the AirPods are now $99 and that I would be have to pay more money. They said there is nothing they can do. I spoke with a supervisor and she said the same dumb stuff. What's the point of a having a return/exchange policy then.
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December 2023 by Isis M.
I had an appointment at 8 am still waiting for them to finish at 10 am . I came in for a simple tire change . Young lady that was here before me was here at 7:30 just for a tire repair and they waited until 2hrs and 30 mins later to tell her that they couldn't fix her tire and would have to purchase a new one.
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December 2023 by Thomas G.
I visited this Walmart Supercenter location to check out what kettlebell selection it has in stock. Prior to visiting, I found that Walmart in general carries the Weider Cast Iron Kettlebell which happened to be my preferred style of a kettlebell to purchase. The location itself sits conveniently along Roosevelt Ave, right down the street from where I work, I add. And there is plenty of parking, as most Walmart's have. I am glad that I chose to visit this location and the time of the day I chose to visit because it was not crowded at all. I could have waited until my day off from work, then drove up to the location in either Skokie or Niles and encountered a much larger crowd of customers, but I gave this location a chance. Months ago, I visited this location and purchased a pair of unisex scrub top & bottoms by Scrubstar. In my opinion, Scrubstar is one of the more underrated and affordable brands I have encountered while shopping for hospital scrubs. And Walmart carries a variety of colors to choose from for mostly women. In order to beat the heavy evening traffic along Roosevelt Avenue, I kept this visit brief and only looked at items I encountered as I looked for the Kettlebells or while headed to the register. If someone would have told me two decades ago that Paris Hilton, who I used to watch on 'The Simple Life' would have cookware, ceramic bowl sets, mugs, and mini beauty fridges I would have laughed, literally! During this visit, it was one of the displays that grabbed my attention along with the cutest pair of glittery gold crocs in the women's section. At some point I would love to own a pair of crocs to wear as comfort footwear. As far as my kettlebell search, I would have preferred either a 15lb, 20lb or 25lb Weider Cast Iron Kettlebell but had to settle for a CAP, 15lb Neoprene Coated Kettlebell because I had no interest visiting another location in search for a Weider Cast Iron Kettlebell. There was a very limited selection of kettlebells shelved at this Walmart, and some of the prices were why I settled for the Neoprene Coated Kettlebell. I guess I can always upgrade as the time goes by. And besides! I can certainly handle working out in style, swinging around a sexy purple kettlebell at the park. Being that I had a good experience, I would gladly re-visit this Walmart Supercenter location again when in the area in need of anything particular to Walmart. With it being in an area I frequent, the chances of me returning are high. ~ Remember To Live. ~ Thomas G
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August 2023 by Charlene T.
Very poor customer service from the front end well just about the whole store younger associates walking around doing absolutely NOTHING and if you ask for help it seems to be a problem and the cashier the older lady named Belinda was very very rude not only to me but the older gentleman before me she needs to be replaced but her in the back of the store maybe even pushing carts again terrible customer service
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May 2023 by Kishma H.
I purchased a 75inch onn tv 4/21 and the box was torn, I waited 1 hour and 30 mins to speak with a coach or team lead (name was O) he inspected the tv and advised that it was ok , I asked him to plug it in and he stated it was ok. Got the tv home and the tv was shattered, I took the tv back to Walmart and I grabbed another tv and they expected me to pay a difference of $43 after I paid to have the the mounted ($120) then paid someone to bring the tv back to the store. That's a lose lose on my behalf when I clearly asked the manger/Coach was the tv ok!!! Im reaching out to everyone I can in this matter because I didn't deserve this at all!!!! I will keep posting reviews until I get a resolution for my inconvenience!!! I'm awaiting a call back from the regional manager Tony Williams who's name was given when I called cooperate!!!
