These reviews highlight a generally positive experience at the Forsyth, IL Best Buy. The store has recently been redesigned, making it more clean and appealing, creating a pleasant environment for shopping and window browsing. Customers appreciate the friendly and helpful staff, with one reviewer specifically praising Ethan from Geek Squad for his excellent customer service. Ethan was able to save important data from a laptop and set up automatic backups, demonstrating professionalism and care. The store offers a good selection of headphones, which are accessible and not locked up, unlike other locations. However, some mention that the Best Buy app's stock information can be unreliable, so calling ahead is recommended. Employees are generally professional and courteous, willing to assist with questions and product information. One staff member in the phone department was helpful despite appearing bored, but overall, visitors enjoy their short, pleasant trips to the store. The store's atmosphere and staff attitude contribute to a positive shopping experience, making it a good place to find electronics and get assistance when needed.
They showed me where I needed to go and then didn't bug me!
August 2024
It's your typical Best buy experience. They've recently have redone the floor plan in the store a little bit so it is a lot more clean and appealing. Always a good time to go by there and window shop
June 2024
Pretty nice store, the workers were friendly and helpful.
