These reviews highlight a generally positive experience at the Forsyth, IL Best Buy. The store has recently been redesigned, making it more clean and appealing, creating a pleasant environment for shopping and window browsing. Customers appreciate the friendly and helpful staff, with one reviewer specifically praising Ethan from Geek Squad for his excellent customer service. Ethan was able to save important data from a laptop and set up automatic backups, demonstrating professionalism and care. The store offers a good selection of headphones, which are accessible and not locked up, unlike other locations. However, some mention that the Best Buy app's stock information can be unreliable, so calling ahead is recommended. Employees are generally professional and courteous, willing to assist with questions and product information. One staff member in the phone department was helpful despite appearing bored, but overall, visitors enjoy their short, pleasant trips to the store. The store's atmosphere and staff attitude contribute to a positive shopping experience, making it a good place to find electronics and get assistance when needed.
Staff is really well trained, and secretly, they will hook you up with a good future without even knowing it. It is one of the best trained staff sets I've ever encountered while traveling and visiting Best Buys on the road. Kudos to yall, amd to all the well trained SAMSUNG employees they hire here!
March 2026
Good place for electronics, except they were out of so much.
January 2026
They have a lot to offer. Night employees seemed reluctant to look for items but tried helping.
