These reviews highlight a generally positive experience at the Forsyth, IL Best Buy. The store has recently been redesigned, making it more clean and appealing, creating a pleasant environment for shopping and window browsing. Customers appreciate the friendly and helpful staff, with one reviewer specifically praising Ethan from Geek Squad for his excellent customer service. Ethan was able to save important data from a laptop and set up automatic backups, demonstrating professionalism and care. The store offers a good selection of headphones, which are accessible and not locked up, unlike other locations. However, some mention that the Best Buy app's stock information can be unreliable, so calling ahead is recommended. Employees are generally professional and courteous, willing to assist with questions and product information. One staff member in the phone department was helpful despite appearing bored, but overall, visitors enjoy their short, pleasant trips to the store. The store's atmosphere and staff attitude contribute to a positive shopping experience, making it a good place to find electronics and get assistance when needed.
Nice staff but did not have Samsung watch charger that I needed.
August 2026
Chad was great with assisting me on getting a new laptop! Very helpful and super friendly!
July 2026
I got portable air conditioners, and they got one of the better ones. So I bought it, and they're not bad price, they're actually cheaper than most the ones that they have at menards or anywhere else. And very nice people
