Geek Squad
Hours:
1450 Koester Rd, Forsyth IL 62535 Hours
About Geek Squad
Geek Squad offers repair, installation, and support services for various tech devices across over 1,100 Best Buy stores. Technicians can fix most makes and models, including computers, tablets, TVs, home theaters, car stereos, GPS, cell phones, and home appliances. They provide services such as hard drive replacement, data recovery, and device setup, with a focus on helping customers get the most out of their technology. Customers have praised staff for their patience, knowledge, and good customer service, especially in fixing complex issues like replacing hard drives and restoring files. However, some members find the service less useful, especially for non-Apple phone repairs, as many stores only service Apple products. Overall, Geek Squad is seen as a helpful resource for tech repairs and support, with dedicated agents providing quality service.
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