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November 2023 by Alec Woloszyn
Worked with Kyle on securing my new ride. He was an excellent sales rep. Kept clear and timely communication and was very honest in all dealings. I highly recommend working with him. Roger in finance was equally honest and transparent in all dealings. This was my first car buying experience where I did not feel like I was put through a trial and interrogation. Well done Toyota of Fox Lake!
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November 2023 by Lisa H.
I SHOULD HAVE READ THE REVIEWS BEFORE GOING! It is a beautiful lot and showroom and it seems the general sales people are really great; however, when it comes to making a deal and the sales manager needs to get involved, I could not have imagined a worse experience. 1- $9K added onto the online price of the vehicle (37.6K was their "advertised online price" vs. 49K after their markups and the normal taxes/fees which should only be about 3K)2 - Having to wait almost an hour to even get a starting price back from the sales manager. Don't even get me started on when he came over to try and negotiate and couldn't seem to keep a straight number.Then to text me the next day and tell me I was in the wrong for trying to negotiate a better price... yikes.It's sad there are reviews going back so long on this same issue and it's still allowed to happen.
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November 2023 by Melissa Bollig
No pressure sales here! John Ippolito let the car sell itself and was easy to talk to. He showed me the ins and outs to get the performance I was looking for and all the things I didn’t know I needed but now wanted. Financing team negotiated fairly and got me the APR I asked for while offering the reliability I needed with a warranty. I love my New Platinum Highlander from Toyota of Fox Lake!
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November 2023 by Wendy Fitzgerald
I purchased a Used car from Kyle @ Toyota of Fox Lake last week and it was a very easy & quick process. No hassle, upfront with all pricing items. He was a pleasure to work with, I'm very satisfied with the customer service he provided. He even provided transportation so I could pick it up that evening. Thanks Kyle - highly recommend!
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November 2023 by Andrew Friedman
Abdul B. at Toyota in Fox Lake managed to sell us a great used vehicle, even though we thought we were just starting to look. They really worked with us to put together a deal we liked, on a car we really liked, but thought was beyond our budget. Then they followed through on all the details we had discussed. A great experience! We'll definitely start there next time we're in the market.
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November 2023 by Alexandria Callahan
I recently purchased a RAV4 from Toyota in Fox Lake, work with Jeff. He was very personable and easy to work with throughout the session. I never once got the stereotypical “pushy care salesman” feeling from him. In fact he was the exact opposite. He understood what I was looking for and made it a point to keep track of the vehicle I was seeking rather than trying to convince me to buy something that was currently on the lot. The process was smooth and painless. The follow up support has been appreciated as well, learning a new vehicle with all it’s gadgets, it is nice to know support is available when needed.
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November 2023 by Karina Lopez
After shopping around at different dealerships for the last month and a half, Kyle was the standout sales representative. His knowledge and welcoming personality made the process comfortable and enjoyable. He answered all my questions and guided me through the process, making my first car-buying experience smooth and pleasant. It was a pleasure working with him to find my new car.
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October 2023 by Kevin J.
Great experience at Toyota of Fox Lake!! I worked with Alex and Antonio(Tony) and they were great. Also worked with Shane during the process and he was no pressure on the extras. Overall, could be the best and easiest car purchase ever! Below is a picture of the beauty purchased!!
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October 2023 by Kim Neuschel
Just bought a used car from Toyota of Fox Lake a few days ago. Kyle and Alex were awesome. I was anxious about making such a big purchase and they both took the time to answer all my questions. I also was super anxious that there would be something wrong with the car. They assured me that it was looked over from top to bottom. I brought it to my mechanic the next day and everything checked out. The car is in excellent condition. I’m so grateful for the positive experience.I got a great price (under KBB and qualified for a federal tax incentive!), excellent service and Kyle was super fun/funny to boot. Thank you!!
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October 2023 by Aziz Abduev
Great shopping experience.I am so thrilled toMeet John. John was so dedicated and professional. He assisted from the start to the end. All paperwork works were submitted in order and it took only no more than 30-40mins.Coming back soon for an upgrade.
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September 2023 by Julian Benasis
Ron in sales, manager Leonides, and finance manager Shane helped us find a car and made it work for our budget! Amazing experience, highly recommend this dealership, they work hard to keep you as a customer for life! Will be back for many future vehicles!
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September 2023 by John Corcoran
Had a very positive buying experience. Dealership never made us feel pressured. Got the vehicle we wanted for a fair price. Will enjoy the new 4Runner for years to come. Kyle Kiemie and the rest of the team really helped us out today. Would recommend.
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September 2023 by Miranda Qiao
I was here at Fox Lake Toyota today and had such an amazing experience with Kyle as a representative. He was tentative, so incredibly patient and really worked from the customer’s perspective to help us find the best deal and the best car. The test drive was the best experience I’ve had and I say from experience with 7 different dealers. They take it to all kinds of different road conditions to showcase the car and let you know what you are looking at. The manager was amazingly kind and patient as well working with me on finalizing the deal. If you are in the area or one of the nearby states definitely choose this place for your next purchase!!
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September 2023 by Barb Vanbeek
Had a great experience at Toyota fox lake. Our sales rep, John Ippolito was great. We felt very comfortable working with him. He was very patient, explained everything, and answered all our questions clearly. All the other people we encountered at fox lake were also so friendly and welcoming. Would definitely recommend Toyota Fox Lake to anyone looking for a vehicle.
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August 2023 by Bonnie Fernandez
Everyone we encountered went above and beyond to make sure we got what we wanted. Shout out to Amanda our sales rep, Richard our Finance guru and Leo our sales manager. Thank you so much for incredible service and dedication to loyal customers like us. Looking forward to future business!
