Jewel-Osco Pharmacy in Fox Lake, IL, is highly praised for its friendly and professional staff who go above and beyond to assist customers. The pharmacy staff are known for being helpful, kind, and quick to respond to questions, whether it’s transferring prescriptions, filling medications, or providing pharmaceutical advice. Customers appreciate the prompt and accurate service, with staff members like Kelly, the pharmacist, recognized for their extra effort, especially during busy times or when dealing with insurance issues. In addition to pharmacy services, the store itself is described as clean, well-organized, and welcoming. The store offers a variety of services, including flu shots, shingles vaccines, back-to-school vaccines, and safe drug disposal. Staff members such as managers and associates help load groceries, assist with pricing issues, and provide expert knowledge on products like wine and specialty drinks, making shopping a pleasant experience. Customers express loyalty, noting that they have been shopping there since 2012 and prefer this store over others in the area. While the pharmacy and in-store experience are highly rated, some customers mention disappointment with online shopping and delivery services. Overall, Jewel-Osco Pharmacy in Fox Lake is seen as a reliable, friendly, and professional place for prescriptions and shopping needs, with staff who genuinely care about their customers.
I appreciate the technician Kelly at the Fox Lake pharmacy for her loyal years of service and for always going the extra mile to help her customers. She’s the best!!! Excellent customer service!!! Thank you Kelly!!!🤗
September 2025
Kelly and Russ and the entire staff are rated 5 stars for exceptional and professional service.
January 2024
Never had any problems. Pharmacists and staff have always been good. No complaints! Happy with the service I receive.
