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November 2023 by Miguel Moreno (82Hopz)
These guys are amazing! There’s nothing better than talking to car guys that actually know their stuff. Been trying to find the right line for my 94 Cadillac and these guys nailed it without needing a computer or measuring device. Loyal customer from now on. You’re not just paying for a part but also the years of experience ???
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July 2023 by Bill W
I called on a Saturday early afternoon looking to have rare brake rotors cut. They said no problem. 45 minutes later they are done and perfect. This is the only place around that has this service.GREAT JOB, AND THANK YOU!!!
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July 2023 by Stone Boys Rc
The guys at Fox Lake Napa Rock!! Had my parts when no one else did and got me back on the road. Thanks again guys!!
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July 2023 by chance c
First of all every picture of napa for this location is false besides the one that looks like a crack den in the back. Store is super dirty and dusty. They lie and say they have something you need just to get you into the store. They are a job and will never waste time with them again!
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May 2023 by Mike A
Great place to get parts on a Saturday. Large selection and very knowledgeable.
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May 2023 by Kevin White
Very rude and lazy. This is the worst place in Fox Lake to buy parts. Over priced under stocked and poor customer service. Gave them one last chance and they insulted me and threatened. Bunch of rude old men.
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April 2023 by C F
The staff is rude/moody and seems bothered when you go in there to get anything. This store is off the list, I figured this store would be like Antioch NAPA where the staff is friendly and helpful but boy was I wrong.
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November 2022 by Mark Latham
Nice place,great service,& one of few stores that still cut rotors.
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August 2022 by Akshay Patel
Auto parts and accessories available.
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May 2022 by John Krizek
I will never walk in this store again I went in there for a simple rubber cap that goes on a radiator I had a picture of were this cap goes I start getting yelled at because if he doesn’t see the part he doesn’t know what to sell me also was told he couldn’t come outside and see the part because he is the only on in the store but had no problem calling someone from the back thought no one else was there liar started swearing at me and then threw me out of the store I did not ask for this all I wanted was a part for my truck will never go back thanks to the great service at O’reilly auto parts new rite what I needed see ya Napa
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April 2022 by TIMM TIM
Let me be honest , stick to Oem parts. The aftermarket parts quality is not the same as the Oem ones even with simplest engine products like spark plugs, air filter( their filters too restrictive). The only thing i might buy is engine oil, not even engine filters. The Oem parts are expensive but worth every penny. Unfortunately, even for small things like Pcv Valve i would go and buy it directly from dealership or even genuine ones online. Labor is expensive, parts not too much.
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October 2021 by Kristine J.
I'm handicapped and I needed a back wiper. So I called inside and explained my predicament. Out came the gentleman, installed it, took my credit card and returned with my card and receipt. Thank you so much for your kindness.
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September 2021 by Michael Atkinson
Close and handy they have what you need.
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June 2021 by Jorge Aranda
Knowledge and expertise on automotive parts is the best description of the older people attending the store... Also a very well restocked store. Great experience with this location!
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November 2020 by Barbara Evans
Great knowledgeable crew. Always willing to help and get me parts quickly and on time.