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April 2023 by V
Staffs are rude including managers. Think before you open business account, They have very poor customer services for business account. I end up closing account.
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February 2023 by Chaitanya Gor
Think twice before you open account at this branch specially business account since they have very poor customer service for business customer.
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February 2023 by Elizabeth Smith
Staff was incredible rude and would not help with my transaction I have been a loyal client for years. I am also a disabled veteran
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February 2023 by Jack Hamilton
Just the worst bank. Every month I have a difficult time getting a little cash out. It's like they're annoyed that I'm not going 2 the ATM. The women who work this brancb are angry, unhappy & narcissistic. I was told that I was wrong. Of course they know what I'm experiencing!! So typical of narcissistics.
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October 2022 by Manager
I really like this PNC location. The customer service here is excellent. They still have lobby service. (many have closed and have limited services) I have been very happy with their staff. Ashley makes herself available and does a great job. She has been extremely helpful with some various banking challenges I have had. I was with BOA for many years so changing banks was hard to do. I will say the ON Line banking ap can have some issues but it all surrounds security, so I am patient as I am hoping that secures my account better. All in all this facility does customer service right at a time where you can find little to no customer service anywhere.
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July 2022 by Samone H
If you’re black with money don’t go here they froze my account when I had all my paper work showing where my money came from but Ashley the manger didn’t look look at them lie to me then had my account we’re I couldn’t talk to anyone but her!!! They then told me after days later if I show the proof i already had then they will give me some of my money I went to Waukegan IL branch and omg I love them I should have been went to them they was so cool and helpful the manger at Waukegan is the only reason I kept my account.
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March 2022 by Juan Carlos Rey Reyes
Excelente staff and good service.
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March 2022 by Bernadette Simpson
Friendly staff. Very efficient. Easily accessible. Best Drive thru!!
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February 2022 by Marina S
I really like this PNC location. The customer service here is excellent. They still have lobby service. (many have closed and have limited services) I have been very happy with their staff. Ashley makes herself available and does a great job. She has been extremely helpful with some various banking challenges I have had. I was with BOA for many years so changing banks was hard to do. I will say the ON Line banking ap can have some issues but it all surrounds security, so I am patient as I am hoping that secures my account better. All in all this facility does customer service right at a time where you can find little to no customer service anywhere.
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January 2021 by Michael Dick
Worst bank I've been with. Charging me just to have qn account with them. Should just be a privilege to have another customer but about to lose hundreds
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October 2020 by Jason
Local branch staff employees are fantastic and responsive! Item's going outside of the local branch run into PNC corporate bureaucracy which can be challenging to work through in the best of circumstances. The pnc website is user friendly.
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April 2020 by Judith Weidman
Banked here for years . Excellent staff
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April 2018 by Barbara P.
Jenny is always SO helpful and knowledgeable. My husband and I are getting ready to close on a house and Jenny has been a huge help by providing documents we need.
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January 2018 by oye g.
Cost too much money to keep your money here. Fees galore. Unwilling to accomodate in any way. Poor customer service. Jenny/manager very rude.
