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“Getting my passport documents sent off and pic was a breeze. It only took a few minutes and whoever helped me was a complete pleasure. I think her name is Maureen???”
“I go to this post office to drop off packages at least 3x a week. Everyone at the desk has ALWAYS been pleasant and provided great customer service. I've never had any issues with packages or mail coming back. They do a great job!”
“Our local post office is top notch. In the five years I've lived here, everything to totally reliable & like clockwork. Whenever I've had to go into the lobby for something, everyone is always helpful & makes the experience pleasant. I had a package get delayed along the way recently & called in to ask about it. Shannon, the PostMaster, was most attentive to my situation, kept me informed during the investigation & when it was located, called me herself to let me know my item would be delivered. I'm very pleased & feel like these people really care & I think they're doing a great job over there in that Twin Lakes Post Office.”
“Everytime I’m in here I’m always treated with the utmost respect and a hassle free experience.. there are 3 other post offices closer to me and I still choose to go here!”
“Very friendly staff ,my mail gets delivered on time every day .very courteous folks ,it’s my pleasure to go to the post office for any kind of questions I need answered‼️”
“Anna (Wauconda IL) is a knowledgeable, friendly and quick behind the counter worker - I am delighted to be able to ship packages through her as she never disappoints!”
“I have been using this local post office for years and always find happy faces and smiles. I usually drop off my daily shipments, which they will scan on the spot for you.
Many of you might not realize, but the word is they will be closing 100's of small post offices like this one across the country.
Sadly, the local small town USPS's we all know and love may be a thing of the past as they find ways to increase revenue while minimizing the services they provide.
I have never had an issue with this office and will continue to drop off my packages.”
“I can’t say anything about the other reviewers who have had bad experiences here, but as for me, the two times I’ve been here I’ve had a very sarcastic postal worker help me, and it’s made my day both times. Not a rude kind of sarcastic, a funny one. Just super dry humor, really wholesome. I love quipping back and forth. I wish all retail workers were so funny & friendly! (I can’t remember because it was so long in-between visits, but I believe there were two separate workers who were like that:)”
“Great experience at USPS office in antioch, IL today. Employee working the counter was named Walter- he was friendly, fast, very knowledgeable and helpful.
The customer before me had an involved story about delivery problems and was told to come into the office. Walter was patient , listened carefully and very nicely redirected the customer to call a nearby office where the letter carriers were dispatched from and then He wrote down name and phone number. Great service.
He handled my parcel quickly and was happy to price compare 2 options. Also great service.”
“I know that a lot of customers get frustrated when lines are long and that there are only two employees at their registers. These folks are busy doing a job that you would not want. If you give these hardworking employees a little empathy and a friendly smile, you will get back what you give. But that is life.:. You get what give! (The only thing missing to get 5 stars is adequate staffing)”
“Very responsive when I call! Have had issues with some packages arriving from overseas and whenever I submit a request they call me and inform me. also my mail deliverer is Sam and she is lovely! super nice and always takes care to put my packages out of the rain :)”
“Great employees here! I’ve shipped several items over the last few months through this location and the service is always top notch. Employees are informative, which helped me save money on shipping options. I will definitely continue to use their services :)”
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“The lady that works there with purple hair it’s very pleasant, this is probably the best experience I have had in any post office I been to. She is so helpful and bubbly!”