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“Everytime I’m in here I’m always treated with the utmost respect and a hassle free experience.. there are 3 other post offices closer to me and I still choose to go here!”
“Very friendly staff ,my mail gets delivered on time every day .very courteous folks ,it’s my pleasure to go to the post office for any kind of questions I need answered‼️”
“We opened a PO Box for our business and the employees have all been very helpful. Trying to be here by 5pm to get mail can be tough and wish the lobby were 24 hours but that doesn’t impact the 5 stars for the genuinely nice workers.”
“I go to this post office to drop off packages at least 3x a week. Everyone at the desk has ALWAYS been pleasant and provided great customer service. I've never had any issues with packages or mail coming back. They do a great job!”
“Anna (Wauconda IL) is a knowledgeable, friendly and quick behind the counter worker - I am delighted to be able to ship packages through her as she never disappoints!”
“Fantastic, efficient service from the workers at this location! Very friendly and able to get through the line perfectly. The layout is a little clunky, but it is a small post office.”
“I have lived here for 24 years, and the post office has always been helpful and friendly, without any exceptions. If they are super busy during the holiday season, they are still friendly, helpful and knowledgeable. I have yet to have an issue that could not be resolved.”
“I can’t say anything about the other reviewers who have had bad experiences here, but as for me, the two times I’ve been here I’ve had a very sarcastic postal worker help me, and it’s made my day both times. Not a rude kind of sarcastic, a funny one. Just super dry humor, really wholesome. I love quipping back and forth. I wish all retail workers were so funny & friendly! (I can’t remember because it was so long in-between visits, but I believe there were two separate workers who were like that:)”
“Great employees here! I’ve shipped several items over the last few months through this location and the service is always top notch. Employees are informative, which helped me save money on shipping options. I will definitely continue to use their services :)”
“Melissa was just amazing! My package was sent back due to my lot being "vacant" I just bought the house, however at the post office ofensia (dont know how to spell her name) was rude kept telling me she had already sent my package back to the seller, I kept explaining to her that just an hour ago I had received an email stating my package was being held at the post office to come in. My husband told me to go back and ask for someone's else help and I did. That's were Melissa was such a Good help she was so nice and she did get me my package! Thank you so much Melissa”
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“When going to the Fox Lake, IL post office these days it can be a hit or miss regarding customer service. This week I was extremely pleased having met and had a wonderfully engaging experience with the postal associate at the counter. Natalie was incredibly personable while being a consummate professional serving her customers while developing a rapport! While we sometimes focus on the negative, it is important to acknowledge a wonderful experience also! Well done Natalie! Thank you for your service to a customer base that can sometimes be less than appreciative!”