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July 2025 by Cg Pod
My son always comes here to get Pennies. All the workers are great and nice. And yes. I’m pretty sure they take dollar coins because the nice lady gave my son a half dollar instead of 2 quarters. We will never stop coming here.
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June 2025 by Jesus Pineda
Worts customer service I was waiting at least 20 minutes with a box of coins which was heavy and then some lady approached me saying I need to have an accurate count of how much money I had. Then she tells me we can’t take dollar coins. So what’s the whole point of banking with u guys if you guys can’t do your job. Never again I’m coming to this branch they customer services suck big time. I’m even closing my account with them. Don’t come here. Go to Cary branch alexia did help me with my deposit and counted everything in front of me unlike Fox river grove. Cary is my new branch to go to.
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November 2024 by hipolito Garcia - sanchez
Jacob was very helpful and friendly that’s why BMO is the bank everybody should use
Then employees with that attitude, they should be rewarded
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April 2024 by Shawn Fern
Friendly and always very helpful.
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May 2023 by Nicole A
Patti is amazing!!! If I could give her 100 stars instead of 5 I would. Greeted me with a big smile right as I walked in. Went above and beyond answering all my questions. She set me up with an account in 20 minutes! No wonder my parents have been banking there since before I was born. Most kind & personable employee I’ve ever met at a bank. BMO should be so glad they have her working for them. I’m sure she’s the best coworker too! What an amazing member to have on your team! Thank you for everything, Patti! Appreciate you so much!
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July 2021 by Lawren Huerta
Although this is a large National Bank the employees at the Fox River Grove branch, gives you that small town feeling of respect, friendlyness, and always willing to talk with you!
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November 2020 by Jennifer Magnone
I have nothing but fantastic things to say about my favorite branch!! Patty, Anna, Jen and Erica always go that extra mile to provide outstanding service and support!! When Covid19 went into effect and I wasn't able to do my face to face banking, I was reassured by all of them that all of my banking needs would be met and they exceeded my expectations!! I did a lot of it over the phone and I felt confident and secure every time!! Everything was done with the utmost professionalism and superior customer service!! I'm so glad that I have a bank and bankers that I can trust with my money!!
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May 2020 by Raegan Fingerman
Nothing but 5-Stars across the board! My family and I have used this branch for close to 20 years now. I have recently begun utilizing their assistance with in person meetings with their banker Annamarie L. She has been nothing short of amazing! Helpful, kind, and extremely knowledgeable. I will continue to reach out with any assistance I might need through BMO or a friendly chat! Thank you Annamarie for the help, and continued support!
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March 2020 by Bob Lehde
Nothing but praise for the entire staff. 30 plus years at this branch. Always helpful and friendly. All questions answered.
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October 2019 by Dino Demetropoulos
Very nice staff answered all my questions and I have bests service experience ever. Thank you
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September 2019 by Meg Kuick
bad experience yesterday Your black man bank officer -he probably moved on ,but please try to find someone more like him
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January 2019 by Richard Dugan-Starr
I was told they don't provide voided checks to help us set up direct deposit at work. I was told a form would be available online. This is wrong. The representative available online told me the needed form is only available at the physical branches. I don't know why the banker I spoke to didn't know that when I asked about direct deposit she should just give me a couple copies of the needed form.
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September 2018 by Ken W.
The best, friendliest staff I have ever known at any bank. I recently was in Hawaii, where there are no branches, and I needed to transfer money to another account. I called them up and they were able to do it over the phone! They are hands-down, truly the best. I even have my business loan through them.
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August 2018 by Ryan e
Poor customer service
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June 2018 by Lori Moss
I have nothing but praise for the staff at the Fox River Grove location! They are the friendliest and most professional people I've run across in my personal banking experience. I have several accounts there and when I needed a few immediate and pricey repairs done at my home, they re-financed my then existing 30 year mortgage (at Chase) to a 15 year, at a lower rate, so I could pull some equity out and pay for the necessary repairs. I just had them put a savings account that I keep for my Godson, into an 18 month CD at a great rate and am planning to transfer some of my savings to do the same for myself. I have seen some reviews from folks that blame the bank for lending them "too much money" or not re-financing a bad loan. People should know their own financial limitations. I hope personal responsibility is not just a thing of the past and that most folks will make judgements based on a fair and reasonable scale. Love this bank!
