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April 2024 by MB in Chicago
The price was a bit high for an oil change and they didn't check and fill all the fluids. Other estimates they gave me were twice the cost of going to the Dealer, so I think they're too expensive for me.
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April 2024 by Christopher Gates
Excellent! Kevin is the best.
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April 2024 by Kyle Vlasak
Changed out a set of four tires. Got me quickly into the schedule and treated me well. Recommend!
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March 2024 by Benjamin Bussert
They stayed open a little later than planned on a Saturday to patch a hole in my tire which I really appreciate! Did a good job, price was right and service great.
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March 2024 by tm patrick
I visited this place to get the second opinion and price comparison of a quote from another auto shop who did the first repair based on a one hour diagnostic scan on the same problem which illuminates annoying warning lights. Kevin of Tuffy told me that he is willing to give me their quote but he wanted to spend free extra time to analize to find out exactly what is causing this problem. Then ,he discovered one culprit like a needle in the haystack and gave me detailed explanation why and what is causing the problem based on the result of his own deep learning method. Although he offered completely different parts quoted by another auto shop , I trusted Kevin and chose him to fix this problem. My decision was right and I have been driving my car for the past one week without warning messages and illuminations. Kevin is really a hero and thank you to all of the Tuffy members.
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March 2024 by Jacquelyn Arya
Knowledgeable staff & prompt service...would definitely recommend to anyone needing service to their vehicle
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March 2024 by Bill White
Frustrating experience. Left car for an oil change at 8:45. Called at 2:00 to get a time when it would be ready and was told by 3:30 - 4:00. Showed up at 3:45 and my car had not moved all day. The excuse was they could not handle the reservation process from both Tuffy and Wild Automotive. Unfortunate the customer service dropped so drastically from Wild Automotive standard.
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March 2024 by Mark Czernek
Kevin is spectacular. Would come back again and again.
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February 2024 by Spencer Hendron
Had kind of a unique, annoying electrical issue that Kevin fixed with no sweat! One fifth the cost of a local dealership. Highly recommend!
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February 2024 by Andrew Migdal
The final bill was less than the estimate I agreed to, which was a nice surprise.
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February 2024 by Michael Hanley
Very knowledgeable and friendly. Spoke to me about my car in a way that I understood.
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February 2024 by tom Healy
Always great service!
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February 2024 by Kevin Bartholomae
Got an oil change, all was great. Day after my oil change, I got a flat & they helped again big time by putting on spare.
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February 2024 by Shank Craft
We were customers of the prior two auto repair shops, and now with Tuffy. We haven’t noticed any change in the quality of service and parts - which is good. Prices are in line with what I’d expect given the inflation we are all suffering. That is, similar to the previous + inflation. I feel comfortable taking our cars to Tuffy’s so far. Give them a chance if you haven’t been there yet.
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February 2024 by Britton Tyler Berek
These guys are great, and honest! They provided a smart solution and quick service. Would highly recommend!
