8:30AM - 5:30PM
21201 S Elsner Rd, Frankfort
Post Offices
“This is a Retail Only location, not a full post office. I was told to go to the Park Forest location for more services. Check the additional info here or the website for more info.”
“I love my local USPS. Our postal workers are kind, helpful and are doing their best with what little the current government is giving them. Thank you for all that you do USPS!
Plenty of parking, drive up mailbox available and Walgreens across the street for envelopes/tape & mailing needs.”
“I go here almost every couple days and just wanna give Decola 10 stars if I could, she is very friendly, prompt, and always helpful but most importantly very friendly and out going its a pleasure to deal with her great service. Thanks Decola”
“I have a practice that when I receive exceptional service, I immediately speak to a person in management to compliment the employee. Today my wife and I had to renew our passports and we needed assistance. Denishia was extremely patient, professional, and knowledgeable about the passport process. We did take the time to speak to her supervisor and manager to let the know how much we appreciated the services we received at the Matteson, Illinois post office. Thanks again Denishia!”
8:30AM - 4:30PM
5410 W Main St, Monee
Post Offices
“I was there a couple of minutes ago, Deborah took care of me she is one of the best employees. I been there before and she always been super nice. I won’t go anywhere else.”
“We set up an appointment to get a passport for our child. I filled out a portion wrong on the application prior to arriving but Tina was very helpful and helped me with correcting it. The clerks are wonderful at this location! Thank you!”
8:30AM - 4:30PM
185 S State St, Manhattan
Post Offices
“I have an Etsy shop so all I have to do is hand the packages to the person. I make sure he/she scans the packages and I ask for a receipt. All my orders have made is safely to their destination. I haven’t had any problems.”
“I was at this post office at 9:30 AM Friday, April 12( clerk 34;) country club hills il.
she was extremely helpful great attitude she went above and beyond to help me with a registered letter to the Department Of Veteran Affairs.
I really appreciated her taking the time to show me what to do and how to do it Great customer service is hard to find these days but I could tell she took a lot of pride and helping the people who came into the Country Club Hills, Illinois post office. Standing Ovation 6 stars.”
“Alonzo is the best at this location! He is friendly, helpful, and always greets customers with a smile. While others are this location are not always the nicest, he brightens my day when I see him!”
“My family and I had a passport appointment. However, when we arrived there were no passport forms available according to a USPS representative because they are waiting to receive updated passport forms. That created an inconvenience. We went to Office Depot to print the passport form. We were so glad that it was right down the street. When we returned to USPS post office there was a long line so we missed our appointment. However, a USPS representative assisted us and were were able to complete the passport process. We received good customer service despite the issue with the forms.”
“They are so rude its almost funny. I actually had a great rapport with them because they are literally dealing with constant ridiculousness from the public daily. I must say if we sort of just laugh at it, they laugh with us.”
“Nicki & Amy were so incredibly kind and helpful today. They tried multiple ways to find our package and came through for us. Thanks to them I got to surprise my son for his birthday!!!
Thank you!”
“This post office is due for a good review after how awesome the staff was. My wife and I went in for a passport appointment on 4/20/24 for our two kids. I wish I remembered his name, but the person who helped us behind the desk could not have been nicer and friendlier. He was so helpful in getting all our paperwork together.”