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December 2023 by Nick D
Just received my Italian that I explicitly asked for with no cheese multiple times and of course it came with cheese. So frustrating as this is the third time it’s happened at this location. Really makes me reconsider coming to this location ever again and giving them business if they can’t follow clear instructions.
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October 2023 by Jennifer Bomba
Always good! Love the hot sandwiches!
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August 2023 by Ryan OConnor
Do not eat here. This place had to shut down in the summer of 2021 because it failed health inspections. There was mold growing all over the kitchen. My friend, Richard, worked there so that's how I know. I just want to look out for you so you don't get food poisoning.
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August 2023 by xo caremmn
Worst establishment to order food from. They talk to you rudely, they never make a meal correct, and if you call them about it... well you'll be left on the phone being laughed at and made fun. Hailey who claims to be s manager(if even her real name) should still be in kindergarten and not working a job. Clearly these people don't care about your food their jobs, or this company. Save your time, money, and headache and go somewhere else.. you'll thank all of us who have left negative reviews because we ain't lying. Toys place needs to be shut down already. Allow another food joint to move in that actually cares about their costumers.
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July 2023 by Kay H.
Great service and great food. Was new to the business as we were traveling but the staff was so nice and accommodating. Definitely a great sub/sandwich option!
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July 2023 by Deborah Landergott
First & last timer @ Potbelly's. At best, I'd rate both food and service as mediocre. I rated the food a little less because our sandwiches were absolutely tasteless. I ordered a Tuna Salad w/ Swiss (added lettuce, tomato and onion). My partner ordered the Chicken Salad sandwich. We agreed couldn't be any more bland. We both ordered soup, nothing spectacular, premade soup from a bag.Our suggestion, if you ever thought about trying this place, keep on driving.
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May 2023 by Brian Galassini
Ordered from the app and picked up in the drive through. Great customer service and Dan made my sandwich perfect. Def will revisit.
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April 2023 by Wgh H.
I was very disappointed in the quality of sandwich I bought. For $9, I expect a decent sandwich. I ordered a chicken salad and seemed to have chicken parts that you don't want to I eat. It may just be this location, because I've been buying sandwiches from different locations for many years but I have not been disappointed this much. In most cases I've been satisfied. In this competitive market and location you would think they would want to do better. I will not go there again, there a lot of other options in this area.
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March 2023 by Rick Smith
Had 2 sandwiches delivered and both of them seemed stale. The meat in one was dry and hard, and the bread was rock hard on the other. These had to be made really early in the day and just sat. First time getting something from Potbelly and won't be going back again. 30 bucks is a little much for 2 stale sandwiches.
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March 2023 by Phil B.
Generally Potbelly is a good choice for moderately healthy sandwiches. Usually fast, but occasionally staff are younger, and less experienced, and this time, they moved very casually and slow. At this particular location, I ordered the steak with horseradish sauce sandwich. It wasn't until the sandwich was cooked, and I was ready to pay for it, that they informed me they were out of horseradish sauce. If they had had the courtesy to tell me this as I was ordering, I would have ordered something else. Oh well.
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March 2023 by Sierra C.
I walked in and. all the employees came up to me, danced in a circle, placed a flower crown gently upon my head, and hand fed me my blta, no tomato. I would 100% recommend going there as soon as humanly possible. thank you potbelly
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March 2023 by Michael Minyard
Horrible service! I used to go there frequently but the service is declining so bad I won't be back. I ordered two sandwiches, two drinks, and a bag of chips in the drive thru. They screwed up both sandwiches by putting stuff on that i didn't order and not putting the stuff i did order. They also gave me the wrong drinks. The only thing they managed to get right was the one bag of BBQ chips.
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February 2023 by Barbara Smurzynski
They made my sandwhich wrong. Talked to the manager come back and get a free sandwhich. Went back they said they didn't have my name. Horrible customer service!!!
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February 2023 by Jen V
Most disgusting potbelly sandwich I’ve ever had. Bread was stale and completely fell apart.
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January 2023 by Sunny Shah
My last time going to this location. Absolutely worst Potbelly experience I've ever had. I got a big veggie in the drive through, took it home in my warm car, and 15 minutes later when I opened it at home, realized the bread was COLD to the touch. Likely refrigerator cold. The cheese was sliced and not melted. They never ran it through the toaster. I asked for no mushrooms, extra pickles, extra onions. Their were a TON of mushrooms, barely any onions or pickles, and NO avocado. Avocado is standard on the veggie and the printed sticker even said avocado but it was excluded from the sandwich. How can you mess up that many times on one sandwich? My wife called to complain to the manager and was met with someone who basically ridiculed the situation and couldn't care less, tried to make excuses and say that we were lying.