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August 2023 by Lauren Bailey
Newer to Riverside- best practice I had ever been to. Cozy, uncrowded lobby, good doctors, easy to get appointments. Fast turn around for laboratory.
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June 2023 by Allison Kowal
Was told they had a grace period in the past, showed up for grace period and it did not work out today june 20 2023
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April 2023 by amanda h
I’ve been coming here for sometime and I am very pleased. I recently had to switch from Dr. Alam to Dr.Matthew and I am very pleased. Dr. Matthew has impeccable bedside manner and she listens to your concerns. She genuinely cares about your entire well being and that care and compassion goes such a long way. I am so happy I can call her my doctor. 5 stars across the board!
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February 2023 by A -Z
the doctors here are great however the elderly receptionist is rude. which really is a shame because she sets the tone for the facility. minus one star because of her.
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February 2022 by Nick N
Great experience coming here. Dr. Alam was very helpful in explaining everything. Kind and caring. Thank you!
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November 2021 by ommara sharif
The first time I visited, I saw a doctor that took my insurance. When I went again, they said my doctor wasnt available anymore, but so i provided my health insurance again so that they could provide me a doctor that was elgible with my insurance. I gave them my insurance and everything but they failed to tell me that the doctor didnt take my insurance. I went for a referral, and didnt even get a check up, and they charged me $187.
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November 2021 by A K.
Very nice and clean facility. I hope it stays that way. Easy to get appointments here, but hard to get them at the other locations.
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May 2021 by Al K.
Awesome staff at this location
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April 2021 by Valerie Radloff
The doctor was competent but the office staff are not responsive to patient concerns. A Lynn answering the phone was very curt and rude.I had to call the supervisor to be put thru to the doctor because the staff failed to respond to my request
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July 2020 by Larry hannold (Larry)
Nothing but the upmost Care and service.
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May 2020 by Theresa R.
Excellent customer service and beautiful facility. Every staff member you encounter on your visit is always professional and friendly. The facility is extremely well kept and beautifully decorated, inside and out. My doctor is Dr. Boll and he is a caring, compassionate human being which makes for a great doctor. He truly listens and he has a calm demeanor that helps put me at ease. I'm very fortunate to have him.
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May 2020 by Meghan Marie
Brought my child here for upper respiratory virus. Staff was extremely kind and helpful. I was extremely satisfied with the nurse practitioner Fitzer- she is great with kids and thorough. Facility was very clean and modern!
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May 2020 by Diane Dewey
Great staff and Drs. Kyle greats you with a smile and Hannah W is a sweetheart about putting at ease as she takes your vitals.
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February 2020 by Kristy F.
We switched to Riverside Healthcare in Frankfort due to it's location. The past few times that I have needed to see a doctor, I was told that one of the doctors left and the others were busy seeing those patients. Long story short, I was unable to be seen for quite some time. That is not acceptable when you are ill. I went back to my former doctor in Orland Park where they will ALWAYS make time. That makes it worth the farther drive. The Urgent Care facility that has opened at Riverside, however, is wonderful for certain situations. We will be continue to use it when needed.
